- Provide technical and business support for users of Citi using reconciliation system. This includes providing quick resolutions to application issues, driving stability, efficiency, and effectiveness improvements to help the department and overall business succeed.
- Maintain Production environments with highest levels observability, resiliency, and recoverability.
- Partner with other regional teams for providing a stable Production Support coverage to Business.
- Performs controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis of all problems with follow-through to resolution.
- Implement and drive automations focused on productivity improvements and toil reduction.
- Assess risk and impact of production issues, escalating to the business and technology management in a timely and appropriate manner.
- Relevant Production Support experience in any financial domain is essential.
- Experience in supporting reconciliation application (including vendor product SMARTSTREAM TLM) is preferable.
- Good Unix/Linux and Python skills
- Good Experience with Monitoring tools such as ITRS Geneos, AppDynamics
- Good Experience with Log Aggregation tools such as ELK, Splunk, Grafana(GEM) is preferred
- Experience working with Oracle Database, Hadoop, Apache Spark, Hive, Starburst
- Experience with Middleware solutions such as Tibco EMS, Kafka
- Good written and verbal communication skills
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
-
IT Business Senior Analyst
1 week ago
eFinancialCareers Belfast, United Kingdom**Overview of Citi**: · Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial ...
-
IT Senior Business Analyst
2 days ago
eFinancialCareers Belfast, United KingdomCiti, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financialproducts and services, in ...
-
IT Senior Business Analyst
1 week ago
eFinancialCareers Belfast, United Kingdom**Overview of Citi**: · Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financia ...
-
Senior Conflicts Analyst
21 hours ago
AJ Fox Compliance Belfast, United KingdomWe have a fantastic opportunity for an experienced conflicts professional to join a leading global law firm and their world-renowned conflicts team in Belfast. · You must have at least 4 years of conflicts experience gained within a law firm to be considered for this job. You wil ...
-
Compensation Senior Analyst Hybrid
1 week ago
eFinancialCareers Belfast, United Kingdom**Overview of Citi** · Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial ...
-
Market Risk Senior Analyst Hybrid
1 week ago
eFinancialCareers Belfast, United Kingdom**Overview of Citi**: · Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial ...
-
IT Business Senior Analyst Avp Hybrid
1 week ago
eFinancialCareers Belfast, United Kingdom**Overview of Citi** · Citi, a world leading global investment bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of fi ...
-
Legal Onboarding Senior Analyst Hybrid
1 week ago
eFinancialCareers Belfast, United Kingdom**Overview of Citi** · Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial ...
-
Senior Energy Analyst
3 hours ago
Enexa Partners Belfast, United KingdomJob Description Senior Lead Analyst, Future Power Markets · Job Type: Permanent Full-Time · Remote Work Option: Hybrid · Category: Energy Analyst · Location: Belfast, County Antrim, United Kingdom · Our client is the System Operator for Northern Ireland , are the peop ...
-
Senior Energy Analyst
1 week ago
Enexa Partners Belfast, United KingdomSenior Lead Analyst, Future Power Markets · Job Type: Permanent Full-Time · Remote Work Option: Hybrid · Category: Energy Analyst · Location: Belfast, County Antrim, United Kingdom · Our client is the System Operator for Northern Ireland, are the people behind Northern Ireland's ...
-
Senior Business Analyst
1 week ago
Hays Technology Belfast, United Kingdom Contract, Full timeWe are seeking a talented and experienced Senior Business Data Analyst to join a dynamic team. In this role, you will play a crucial part in senior management reporting, leveraging data to optimise processes, and acting as a bridge between risk management functions and technologi ...
-
Senior Financial Analyst
12 hours ago
CPL Jobs Belfast, United KingdomSenior Financial Analyst · Full time, Mon- Fri · £55,000 to £65,000+ · Temporary contract (9 months initial) · Hybrid · Monday to Friday (9 – 5) · Cavan area · CPL are delighted to partner with a global healthcare leader who are seeking a Senior Financial Analyst based in the ...
-
Senior Energy Analyst
1 day ago
Enexa Partners Belfast, United KingdomSenior Lead Analyst, Future Power Markets · Job Type: Permanent Full-Time · Remote Work Option: Hybrid · Category: Energy Analyst · Location: Belfast, County Antrim, United Kingdom · Make sure to apply with all the requested information, as laid out in the job overview below. · O ...
-
Senior Business Analyst
1 week ago
Hays Technology Belfast, United KingdomWe are currently working with a global financial institution to recruit a senior business analyst on a day rate contract to work on various payments related projects.You will be responsible for investigation and remediation of incidents and supporting SME's in determining key bus ...
-
Senior Energy Analyst
22 hours ago
Enexa Partners Belfast, United KingdomSenior Lead Analyst, Future Power Markets · You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. · Job Type: Permanent Full-Time · Remote Work Option: Hybrid · Category: Energy Analyst · Location: Belfast, Count ...
-
Senior Business Analyst
4 days ago
Firemelon Ltd Belfast, United KingdomTerm: Full Time, Hybrid + Permanent (on successful completion of probationary period) · Firemelon is the UK leading provider of software solutions to the Travel and Pet Insurance sectors. Through our flagship Magenta system, we provide a platform to sell policies via call centre, ...
-
Senior Asset Analyst
1 week ago
Citigroup Inc. Belfast, United KingdomBy Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. · The Operational Resilience Senior Analyst role will support the En ...
-
Commercial Senior Analyst
3 days ago
VanRath Belfast, United KingdomVANRATH are delighted to represent this hugely successful multi national tech company in Belfast. They are looking for an ambitious Commercial Contract Analyst to join their dynamic team in Belfast. The company believes in providing exceptional opportunities for career growth and ...
-
Senior FP&A Analyst
4 days ago
Pearson Education Belfast, United KingdomThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. · Job Description · Senior FP&A Analyst · Belfast (BT1) · Permanent · Hybrid · Join our dynamic and rapidly expanding team at Pearson We specialise in creating vibrant and enri ...
-
Senior Asset Analyst
1 week ago
Citi Belfast, United Kingdom Full timeBy Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. · The Operational Resilience Senior Analyst role will support the En ...
Applications Support Senior Analyst - Belfast, United Kingdom - Citigroup Inc.
Description
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Global Reconciliation Support Team.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
Working as an Applications Support Senior Analyst, you will play an integral role in running and maintaining the production environment for reconciliation applications so that the our Operations and Risk & Control users can confidently service their clients.
The role sits within the Data Engineering Production Management team, which aims to be the best for our clients by creating a Service-Centric organization focused on digitizing SMBF's products/services, driving out manual work and delivering world-class Client experience and enabling growth via scalability.
You will be working closely with colleagues in APAC, EMEA and NAM to ensure perfect 24/7 support of our franchise critical applications. In addition, you will also partner with Level 1 Support teams, Application Technology Development teams, Infrastructure teams and the Business Product owners.
What you'll do
What we'll need from you
What we can offer you
The SMBF Production Management organization follows Best in Class Application Support procedures, technical solutions, Risk & Controls procedures. You will be exposed to advanced technologies used to build Reconciliation Platform. The role presents an excellent opportunity for the successful candidate to develop a broad range of technical and soft skills. You will gain significant experience of the advanced technologies used to run our business regionally and globally, giving you the vast exposure to new and existing methodologies and systems.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
#LI-MÇ1
Job Family Group:
Technology
Job Family:
Applications Support
Time Type:
Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
View the " EEO is the Law " poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting
#J-18808-Ljbffr