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    Coordinator - Part Time - United Kingdom - Stonewater (2) Limited

    Stonewater (2) Limited
    Stonewater (2) Limited United Kingdom

    2 weeks ago

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    Part time
    Description
    Permanent, Part Time (20 hours per week)
    Danehurst is a retirement living scheme located in Bognor Regis, West Sussex.

    As Scheme Coordinator, you will assist the Delivery Manager with the day-to-day operational management of both independent living schemes, delivering an on-site housing management service that supports our residents to lead independent lives in a safe environment.

    You'll routinely carry out health & safety, fire safety and warden call system checks ensuring both compliance and achievement of consistently high service standards, and identify and manage risk including safeguarding, taking accountability for ensuring that appropriate actions are taken and controls are in place to manage the risk.

    Experience of working in a housing environment or recent demonstrable experience of frontline customer service.
    Good general IT skills including Microsoft Office applications and a willingness and aptitude to learn our in-house systems.

    Ability to work collaboratively and communicate information clearly and effectively with customers, colleagues, and a wide range of contractors, external agencies etc.

    Thinks practically and logically and produces high quality work, overcoming problems/issues to meet deadlines.

    Delivers excellent customer service, including response and resolution of customer feedback and complaints with support from managers as required.

    Stonewater is a leading housing provider.

    We manage around 39,000 homes, serving 82,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

    Our mission is to provide quality homes and services for people whose needs are not met by the open market.

    We're looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives.

    We are a Disability Confident employer.

    Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

    At Stonewater we offer excellent benefits which help make us a great place to work
    A specialist shared-ownership product helping you into your own home
    A retirement savings plan – up to 7% matched contribution rate
    Life assurance – 3.Up to £10k interest-free loan for home work spaces
    Career development and progression opportunities
    Holiday starting at 26 days
    Deals and Discounts on shopping, travel, optical etc
    Cycle to work scheme
    At Stonewater we offer excellent benefits which help make us a great place to work

    A specialist shared-ownership product helping you into your own home A retirement savings plan – up to 7% matched contribution rate Life assurance – 3.5x contractual pay Up to £10k interest-free loan for home work spaces 24/7 access to a totally confidential counselling helpline Healthcare cash plan Career development and progression opportunities Holiday starting at 26 days Deals and Discounts on shopping, travel, optical etc Cycle to work scheme Annual Company Day Values Award celebration events Team building days And much more...

    We are a Disability Confident employer.
    For more information, visit our website at

    Benefits At Stonewater we offer excellent benefits which help make us a great place to work

    A specialist shared-ownership product helping you into your own home A retirement savings plan – up to 7% matched contribution rate Life assurance – 3.5x contractual pay Up to £10k interest-free loan for home work spaces 24/7 access to a totally confidential counselling helpline Healthcare cash plan Career development and progression opportunities Holiday starting at 26 days Deals and Discounts on shopping, travel, optical etc Cycle to work scheme Annual Company Day Values Award celebration events Team building days And much more...

    We are a Disability Confident employer.
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