- > 10 years' experience of practical business analysis
- > 5 years' practical experience of business analysis in local government
- Ability to operate under own initiative
- Lean certification - ability to identify waste in processes and remove it
- Ability to identify and convey FTE related efficiency benefits in a clear business case input
- Strong stakeholder management skills
- Ability to look at a council service and see the issues and translate that through the full BA cycle into benefits to be realised
- Experience with implementing Voice Automation and market leading CRM
- Ability to understand and optimise our customer journeys
- Ability to transfer knowledge of outcomes and methods to team members and key stakeholders
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Business Systems Analyst
2 weeks ago
Rayment Recruitment Essex, United Kingdom Full timeWe are recruiting for an experienced Business Systems Analyst for a reputable company in the Essex area. · The role will often alternate between Analysis and Configuration to very detailed SQL scripting and some report and system design and so it is essential that the successful ...
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Business Systems Analyst
2 weeks ago
Highams Essex, United Kingdom Full timeBusiness Systems Analyst - Insurance Software Solutions · Hybrid Working - 2 Days PW in Essex. · This is an exciting opportunity to join a collaborative 'work family', where you will be engaged in a client facing role as a Business Systems Analyst supporting Insurance specialists ...
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Business Systems Analyst
2 weeks ago
Highams Essex, United Kingdom Full timeBusiness Systems Analyst - Insurance Software SolutionsHybrid Working - 2 Days PW in Essex.This is an exciting opportunity to join a collaborative 'work family', where you will be engaged in a client facing role as a Business Systems Analyst supporting Insurance specialists with ...
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Business Systems Analyst
3 weeks ago
Highams Essex, United KingdomBusiness Systems Analyst - Insurance Software Solutions · Hybrid Working - 2 Days PW in Essex. · This is an exciting opportunity to join a collaborative 'work family', where you will be engaged in a client facing role as a Business Systems Analyst supporting Insurance specialis ...
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Business Systems Analyst
1 day ago
Highams Essex, United Kingdom**Business Systems Analyst - Insurance Software Vendor** · Hybrid home and remote working - Essex · Exciting opportunity to join an insurance technology specialist utilising your analysis and configuration skills to meet client specifications. · This would suit an individual with ...
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Business Intelligence Analyst
2 days ago
Boston Hale Essex, United KingdomOur client, a leading public sector body, is looking for an experienced BI Analyst to play a pivotal role in supporting a programme of data and informatics across their Business Intelligence function. · Essential Skill - SQL, SUS/SLAM, NHS experience · - Good communication and pr ...
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Qc Supervisor
2 weeks ago
Hyper Recruitment Solutions Ltd Essex, United KingdomWe are currently looking for a QC Supervisor to join a leading Pharmaceutical company based in the Essex area. As the QC Supervisor you will be responsible for leading a team of Analysts and Technical Specialists to complete all non-routine analysis andtechnical projects as requi ...
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Operational Risk Manager
3 weeks ago
Ultimate Banking Ltd Essex, United KingdomAre you an Operational Risk professional seeking a new, challenging role within financial services? · Our client is a customer centric, mortgage and savings provider, with a fantastic opportunity for an Operational Risk Manager to join their team. · This individual will be analyt ...
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Data Quality Lead-nhs
3 weeks ago
Steria Recruitment Essex, United KingdomIntelligent Resource Recruitment is working in partnership with a major Client in the UK. We are currently recruiting for**Data Quality Lead**to be **Essex**based out · **Job Title=Data Quality Lead** · **Location = Remote/Essex** · **Duration= 3 Months Initially** · **IR35 Statu ...
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Data Architect
3 weeks ago
Venn Group Essex, United Kingdom**Data Architect ** · **Agency Reference Number: J66369** · Venn Group is currently working with an NHS ICB, who are recruiting for a Data Architect to join their dynamic and fast paced team. · **Rate: £ PAYE) to £ Umbrella) per day** · **Location: To be confirmed** · **Hours: Mo ...
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Digital Trading Support Analyst
2 weeks ago
Hiscox Essex, United Kingdom**About Hiscox UK** · Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known forinsu ...
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Finance Business Partner
1 week ago
Service Care Essex, United Kingdom**Finance Business Partner** · Location: Essex · Contract: Permanent · Rate: £41,496 - £53,655 per annum (dependent on experience) · Start Date: ASAP · *Fully Remote Working Available* · Positions Available: 3 · Service Care Finance are currently recruiting on behalf of a Local A ...
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Continuous Improvement Lead
2 weeks ago
Hiscox Essex, United Kingdom**The role** · The Continuous Improvement Lead role is to support the Continuous Improvement Manager in building a continuous improvement capability and culture within Hiscox UK. Utilising Lean Six Sigma and Systems Thinking based methodologies to engage teams in solvingcustomer ...
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Change Analyst
2 weeks ago
Clarion Essex, United Kingdom Full timeHybrid / Flexible base location · London: £35,510 to £48,626 per annum · National: £32,709 to £44,975 per annum · 36 hours per week - flexible options considered · Permanent · Do you have experience of change management processes? · Are you a good communicator, able to manag ...
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THE BANK OF NEW YORK MELLON CORPORATION Essex, United KingdomBring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or ...
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Commercial Finance Analyst, Supply
1 week ago
Walker Hamill essex, United KingdomREF: JD53243 · Job Title: Commercial Finance Analyst, Supply · Industry: PE Backed European Group · Employment Type: Permanent · Location: Essex / Hybrid · Salary Guide: £70,000 - £75,000 + Bonus + Benefits · Our client is a market leading Private Equity backed business with reve ...
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Program Management Analyst
1 week ago
Contechs Essex, United Kingdom ContractPosition: Program Management Analyst · Sector: Body and Chassis · Location: Essex - hybrid · Position Type: 7 Months Rolling Contract · Inside IR35 · Contechs are recruiting on behalf of their client a British multinational automobile manufacturer, which produces luxury vehicles, ...
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Commercial Finance Analyst, Supply
2 weeks ago
Walker Hamill Essex, United KingdomJob DescriptionREF: JD53243 · Job Title: Commercial Finance Analyst, Supply · Industry: PE Backed European Group · Employment Type: Permanent · Location: Essex / Hybrid · Salary Guide: £70,000 - £75,000 + Bonus + Benefits · Our client is a market leading Private Equity backed bus ...
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Commercial Finance Data
1 week ago
Walker Hamill essex, United KingdomREF: JD53244 · Job Title: Commercial Finance Data & MI Analyst · Industry: PE Backed European Group · Employment Type: Permanent · Location: Essex / Hybrid · Salary Guide: £60,000 - £65,000 + Bonus + Benefits · Our client is a market leading Private Equity backed business with re ...
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Commercial Finance Data
2 weeks ago
Walker Hamill Essex, United KingdomJob DescriptionREF: JD53244 · Job Title: Commercial Finance Data & MI Analyst · Industry: PE Backed European Group · Employment Type: Permanent · Location: Essex / Hybrid · Salary Guide: £60,000 - £65,000 + Bonus + Benefits · Our client is a market leading Private Equity backed b ...
Senior Financial Business Analyst - essex, United Kingdom - JR United Kingdom
Description
We have an exciting opportunity for a Senior Business Analyst to join a blue chip organisation in Thurrock on a hybrid basis.
We are seeking an exceptional individual to join us as an interim Senior Business Analyst.This role is an exciting opportunity to play a pivotal part in one of the council's extensive modernisation programmes, bringing together new processes, new technology and new organisation structures.
Day Rate:
£375 per day and outside of IR35 37 Hours per Week This is a hybrid role and needs to be on-site as required (likely to be 1-2 days per week) The Council's current contact management model is dispersed, with activity spread across the directorates leading to multiple front doors. This model is inefficient, costly and provides an inconsistent experience for users. We need to change this and are looking to implement a new contact management operating model which will reduce the number of direct contacts into service areas, allowing them to be properly filtered and directed to a successful resolution. The new operating model will be grounded in the introduction of new Voice Automation (VA) and Customer Relationship Management (CRM) technologies to enhance our offering when customers contact the Council. We're looking for VA to appropriately answer, filter, and resolve non-complex questions, and we're looking for the CRM system to draw together data from across the organisation to generate a single view of the customer and provide a more efficient and smoother experience for service users, reducing the need for multiple contacts. Description of the job role and its main responsibilities In order to successfully deliver this programme we need an experienced, motivated, self-starting business analyst with the qualities and skills to cover a lot of ground rapidly and produce quality products. The main outputs are expected to be a full understanding of how services receive, manage and fulfil requests including the issues, complexities and nuances that arise. It is expected that this role will also identify process improvements and work with the team in an agile way to design and implement new processes in the technology platforms. Key experience and skills required
