Analysis Control Manager Hybrid - London, United Kingdom - Cactus Search
Description
I am currently looking for an experienced
Analysis Control Manager to join a fantastic, rapidly expanding business where no 2 Days are the same.
**Key Responsibilities: **- Achieving monthly issuance target - a key business metric.
- Proactively resource planning, tracking pipelines and quality checking work to deliver to agreed service level targets across the analysis process.
- Identifying and recommending areas for improvement areas and driving continuous improvement across the Analysis process.
- Be the escalation point where necessary to resolve any issues/problems promptly working closely with both the Client Liaison and Operations teams.
- Introducing daily measures and controls to improve the monitoring of the team / process.
- Working closely with the Team leaders and Ops Manager to ensure all current processes meetguidelines.
- Managing business partners (on and offshore) via regular checkins
- Delivering weekly performance updates to the Operations Management Team
- Performance management, conducting scheduled 121s as well as 'on the spot 'coaching with team
- Manage the recruitment of new people into the Analysis Control team
- Manage the business outsource partner offshore who perform key stages of the Analysis process
- Deliver process changes to support new product and efficiency initiatives
Key Experience / Skills Required: - A minimum of 2 years' experience of Team Management within a data-rich process that requires high levels of quality standards.
- Experience in using Excel and PowerPoint at an advanced level.
- Knowledge of Power BI as well as MS SQL is an advantage
- Pragmatic, with strong prioritisation and time management skills
- Ability to build strong relationships across departments and provide feedback to management on all areas of improvements
- Analytical thinking, with the ability to interpret a high volume of data and think creatively to identify solutions to challenges.
- Inquisitive and able to use own initiative to resolve problems and identify improvement opportunities.
- Energetic, able to remain professional, calm, and polite when under pressure and adapt quickly in a changing environment.
- Excellent telephone/video conferencing manner and English language written skills will be required
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