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Cash Book Team Manager
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Ecommerce & Digital Marketing Manager - Books
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CV Screen London, United Kingdom**eCommerce & Digital Marketing Manager · Remote / WFH · Salary to £45,000 + Benefits** · CV Screen is recruiting for an eCommerce & Digital Marketing Manager who has either a demonstrable passion for Books or experience from within the Publishing sector. The role will see you wo ...
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Bandana London, United Kingdom**Job Title**:Experienced Book-Keeper-Accounts Manager · **Location**:London, Finchley Central · **Salary**:£35k - £40k pro rate DOE · **Job Type**: Permanent/Full-Time (Hours pm)- Everyday in the office · An established Ladies Accessories and Garment Fashion Company, based in Fi ...
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Book Operations Manager
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Manager, Original Books
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Audible London, United KingdomABOUT THIS ROLE · Audible is looking for an energetic, experienced, organised and detail-orientated books editor to form a core part of the fiction commissioning team at Audible UK. In this role you will manage authors directly, overseeing the whole editorial process for existing ...
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Bookings & Events Manager
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BaxterStorey London, United Kingdom Full timeCompany Description · Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging · Our family is made up of all kinds of people. We embrace diversity and believe in treating ...
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Book Operations Manager
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Bookings & Events Manager
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Manager, Original Books
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bookings & events manager
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Waste Management Bookings Coordinator
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Timetabling and Room Bookings Manager
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Account Manager, Book Metadata, Publishers
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Account Manager, Book Metadata, Publishers
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Assistant Stage Manager, Book Cover
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Account Manager, Book Metadata, Publishers
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Senior Green Book Business Case Manager
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NielsenIQ London, United Kingdom Full timeCompany Description · NIELSEN BOOKDATA · A division of NIQ, Nielsen BookData was first established in 1858, Nielsen Book is a market leader in data and services for the Publishing Industry. We are a leading aggregator, curator and supplier of bibliographic information, providi ...
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NielsenIQ London, United Kingdom Full timeJob Description · Reporting to the Sales Director, Metdata Solutions, the Portfolio Account Manager will be ambitious, energetic and part of the goal-oriented sales team. You will work closely with the wider sales team. · We have a fantastic opportunity within our Nielsen Book bu ...
Bookings Manager - England, United Kingdom - Chartered Management Institute
Description
Location:
Hybrid between Home and our Corby officeReports to: End-Point Assessment Operations ManagerSalary: £33,280 plus excellent benefits
Closing Date: 10th May 2024About the role:This role is critical in managing bookings for End-Point Assessments (EPA), including the line management of the bookings team, ensuring bookings are administered in a timely manner with the end user in mind.
The role is responsible for ensuring processes deliver excellent customer service and exceed customer expectations.Responsibilities:
Line management and monitoring of booking coordinators, ensuring the EPA service delivery activities are being undertaken effectively and in line with regulatory requirementsIdentifying and recommending improvements to process, reporting and systems to reduce queries, complaints and deliver a high standard of customer service to all stakeholders including Training Providers, Assessors and colleaguesImplement changes in process, systems and/or introduction of new standards into normal working practices ensure all procedures are well documented and accessible to all colleaguesProactively work to exceed customer expectations and be operationally effective for CMIManagement, coordination and administration of the EPA delivery process from Gateway to Completion, including timely booking of EPA and management of cancellations, resits, rebookings and arrangements for additional learning needs/reasonable adjustments.
Liaising with partners, IA's and other internal and external stakeholders in relation to EPA service delivery activities relating to Live Assessment bookings and associated processes.
About you:
We are an inclusive employer and welcome all diverse backgrounds, where individuality is celebrated, creating both a forward-thinking team and a supportive space for everyone in the CMI team.
We are looking for someone who can enhance our culture and align with our core values.
We want someone who is 'Passionate' in making a positive difference to the skills of managers and leaders, 'Practical'; with the ability to make quick and smart decisions, 'Progressive' about creating a better future and maintaining a 'Professional' code of conduct, through being accountable and ethical in everything that we do.
You should have demonstrable experience of managing a team in a customer care/service delivery roleYou will be organised, agile and innovative to constantly review and improve our processesAn understanding of apprenticeships and End-Point Assessment would be advantageous, but is not mandatoryWhy CMI:Are you looking to join a dynamic and ambitious organisation? At CMI, new leadership and management strategies are at the fore-front of what we do.
We know the importance of fresh ideas and encourage new perspectives.We are a not for profit, Sunday Times Best Company To Work for 2023, with a Platinum Accreditation with Investors in People.
We offer an engaging, flexible and collaborative culture with a wealth of opportunity for professional development. It doesn't stop there.We believe we are only as good as the people that work at CMI and in turn offer a competitive benefits package for all employees:
Flexible working - whether that's from home or in the office; wherever works best for you.
We are not a traditional 9 to 5, we are flexible with what hours you work and when you work21 days' holiday + 8 days' Bank Holiday + 4.5 days allocated for CMI holiday over Christmas and New Year period - with annual leave days increasing with length of service and the opportunity to buy and sell holidayWellbeing and mental health - in-house mental health first-aid trainers, BUPA Employee Assistance for 24 hour support and access to Kooth, an online mental health platformInclusion at our core - Our colleague-led Inclusion Hubs for Ethnicity, LGBTQIA+ and MPeople (Menopause) are open for anyone to joinCMI membership - take advantage of our amazing courses and become a Chartered Manager.
Plus, CMI will pay your professional membership to one additional organisation of choiceRewards and Recognition scheme - cash prizes awarded to employees throughout the yearSocials - with an active social team, we have a book club, baking club, Pilates classes and regular team outings Pension - we add an extra 6% of your gross salary to your pension pot every month after 3 monthsAbout us:The Chartered Management Institute (CMI) sets the Professional Standard in Management and Leadership.
We have worked with businesses and education providers to inspire people to unleash their potential through qualifications, apprenticeships and training to become skilled, confident and successful managers and leaders, resulting in Chartered Manager status - the ultimate management accolade, which is proven to boost individuals' career prospects, management capability and impact in the workplace.
Personal data which you provide through your application will be used for recruitment purposes only. For further details, see our privacy policy on our website. By submitting your CV/application, you are agreeing for your data to be used this way.We reserve the right to close this vacancy earlier than advertised should we receive a high number of suitable applicants.
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