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    Funding Account Manager - London, United Kingdom - Wells Fargo & Co.

    Wells Fargo & Co.
    Wells Fargo & Co. London, United Kingdom

    4 weeks ago

    Default job background
    Description

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    Portfolio Account Manager page is loaded Portfolio Account Manager
    Apply locations London, England time type Full time posted on Posted Yesterday job requisition id R About this role:
    Wells Faro is seeking a Portfolio Account Manager. The Portfolio Account Manager will be responsible for the management of an assigned portfolio of accounts. This will primarily include administrative tasks via engagement with both Dealers ad Vendors in line with policies and procedures.
    Manage customer inquiries, payment performance and disputes
    Resolve complex customer inquiries, billing errors, payment performance and disputes
    Identify and recommend opportunities for process improvement and risk control development
    Interpret policies, procedures, and compliance requirements
    Represent Commercial Distribution Finance to key customers and has decision authority on over-lines, interest adjustment, payment workout
    Collaborate and influence all levels of professionals including senior managers

    Conduct daily operational support:

    submit due in full extension (DIF), manage invoice issues-queries (EDI Incomplete Reports / Manual Booking), resolve with customer cash applications queries ( Unapplied Cash, CN & Unidentified Cash), submit fee waives & refunds to WFBI.

    Conduct various internal portfolio/commercial reporting requirements
    Support Commercial functions initiative to grow volume with the dealers
    Manage credit line submission to WFBI Credit for existing Customers
    Visit key dealers and manufacturers to support commercial function
    Engage in cross functional project and report out to management team
    Manage soft collections
    Fluency in French, Norwegian or Swedish is required

    Experience in Portfolio Account Management or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

    Background in Finance / Banking / Factoring / Customer Service
    Customer Service Orientation - acts to help or serve customers, focusing efforts on discovering and meeting their needs
    Credit Control Experience
    communicate directly with customers, vendors, sales reps, Risk contacts, & relationship managers
    Ability to access and update computerized information – accurate data entry
    Microsoft products – excel, word, power point, outlook
    Understanding of products/services offered
    Ability to work within the framework of company regulations e.g. data protection, ensuring compliance at all times
    Fluency in French, Norwegian or Swedish is required
    We Value Diversity

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

    They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

    There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.

    Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
    Applicants with Disabilities
    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
    Drug and Alcohol Policy
    Please see our Drug and Alcohol Policy to learn more.
    Wells Fargo & Company (


    NYSE:
    WFC) is a leading financial services company that has approximately $1.9 trillion in assets, proudly serves one in three U.and is a leading middle market banking provider in the U.

    We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments:
    Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management.

    In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy.

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