- To manage and control the day-to-day service delivery attributable to a portfolio of outsourced fleet management and leasing contracts
- To provide support and advise the account management team in delivering the services to the client base
- To cultivate multiple relationships with client organisations with decision makers and influencers at senior, board level through to the driver level
- To manage the production and delivery of comprehensive fleet management reports and contract performance data and review meetings to the client base
- To proactively advise and communicate with each client on areas of fleet management best practices including cost reduction and fleet availability
- To identify, evaluate and implement opportunities for service delivery improvements into the client base
- To utilise the support of the wider business departments in optimising high levels of service delivery to the client base
- To maximise contract revenues and margins within the existing scope of services provided to each client
- To be responsible for compiling, managing and delivering contract retention and extension bids within the portfolio
- To be responsible for compiling, managing and delivering contract retention and extension bids within the portfolio
- To identify, promote and close opportunities for maximising profitability via the provision of additional services and products into the client base
- To forecast, monitor, evaluate and report on performance and management of each contract within the portfolio and provide regular updates to the Director of Client Management
- To be accountable along with the Business Development and team and Support Services Team and wider departments where required in forming the on boarding team with implementing new contract wins into the client portfolio
- To provide regular progress updates and reports during new contract implementation to the director of client management
- To carry out Performance Management Reviews with direct reporting staff
- Strong stakeholder management experience and proven ability to communicate, negotiate, present and influence at the all levels up to and including Executive Board.
- Ability to deliver high levels of customer service and client satisfaction whilst managing client expectation. Earns trust and maintains confidences.
- Significant proven Client Management experience within the sector or related industry.
- Proven experience of leading, coaching and inspiring Client facing teams fostering a culture of high performance.
- Organisation and planning skills. Plans and organises in an efficient manner and focuses on key priorities.
- Experience of working with client contact systems and database
- Strong data and analytical skills with complementary ability to transform data into actionable insights
- A good listener who can respond sensitively to needs, concerns and engenders trust
-
Account Managers/Senior Account Manager
1 week ago
The Fix Creative Ltd Elmbridge, Worcestershire, United KingdomAs a Senior Account Manager, you will work in a small team based on site in the Clients offices managing their requirements across all channels and product categories. · You will manage projects from inception of client brief to final fulfillment of media plans across multi-chann ...
-
Account Manager
1 week ago
In-pact Accountancy Elmbridge, Worcestershire, United KingdomNEW UNIQUE OPPORTUNITY FOR AN ACCOUNT MANAGER TO JOIN A HIGHLY SUCCESSFUL EXPANDING COMPANY IN THE KINGSTON AREA · Are you an experienced Account Manager with a proven track record in supervising & mentoring an account management team as well as an expert in the area of client r ...
-
Manager, Account Executive
3 weeks ago
In-pact Accountancy Elmbridge, Worcestershire, United KingdomNEW UNIQUE OPPORTUNITY FOR AN ACCOUNT MANAGER TO JOIN A HIGHLY SUCCESSFUL EXPANDING COMPANY IN THE KINGSTON AREA · Are you an experienced Account Manager with a proven track record in supervising & mentoring an account management team as well as an expert in the area of client re ...
-
Senior Account Manager
1 week ago
The Fix Creative Ltd Elmbridge, Worcestershire, United KingdomAs a Senior Account Manager, you will work in a small team based on site in the Clients offices managing their requirements across all channels and product categories. · You will manage projects from inception of client brief to final fulfillment of media plans across multi-chann ...
-
Manager, Account Executive
3 weeks ago
Absolutely Recruitment Elmbridge, Worcestershire, United KingdomAccount ManagerBased in HamptonSalary: Our client, a fleet management company is currently looking for an Account Manager to join their team. · The role of the Account Manager includes being accountable for the overall retention, management and service delivery of a portfolio of ...
-
Regional Accounts Manager
2 weeks ago
Career-minded People Elmbridge, Worcestershire, United Kingdom Part timeBranch Manager - Electrical wholesale · Our client is a leader in the electrical wholesale market. Currently looking to recruit an experienced Electrical wholesale professional to manage all aspects of a busy and successful electrical Branch. · You will possess an extensive knowl ...
-
Assistant Accounting Manager
1 week ago
Leesco Commercial Ltd Elmbridge, Worcestershire, United KingdomWe are seeking an experienced individual to join our team as Assisstant Accounting Manager, to work closely with our senior management team, and to be responsible for management accounting, taking parts in account payable/receivable, VAT management, payroll and relevant accountin ...
-
TPF Recruitment Elmbridge, Worcestershire, United Kingdom £55,000 - £65,000They are looking to bolster their team with the addition of an Audit and Accounts Manager / Assistant Manager, in a role offering excellent progression potential and career advancement prospects. · This leading firm of accountants provides accountancy, tax, audit and advisory ser ...
-
Accounts Semi-Senior
3 weeks ago
Howett Thorpe Elmbridge, Worcestershire, United Kingdom Permanent, Full timeWe are thrilled to collaborate with this reputable accountancy firm situated in Weybridge. Joining the team at this juncture promises an exhilarating opportunity, as the practice, though already well-established, is poised for significant expansion with ambitious growth plans in ...
-
Accounts Senior
3 weeks ago
Howett Thorpe Elmbridge, Worcestershire, United Kingdom Permanent, Full timeWe are thrilled to collaborate with this reputable accountancy firm situated in Weybridge. Joining the team at this juncture promises an exhilarating opportunity, as the practice, though already well-established, is poised for significant expansion with ambitious growth plans in ...
-
Accountant (Permanent)
1 week ago
FLETCHER GEORGE Elmbridge, Worcestershire, United Kingdom £40,000 - £46,000Our client is a well-established independent firm of accountants with an excellent reputation in the local market. This is a fabulous opportunity for a recently or newly qualified ACA or ACCA qualified Accountant to work in a supervisory role. The role is based in Leatherhead and ...
-
Financial Accountant
2 weeks ago
Michael Page (UK) Elmbridge, Worcestershire, United KingdomGroup Accountant - Growing SME in Healthcare space · Prepare year-end accounts for all companies within the group, including consolidation where necessary · Conduct year-end tax computations for all companies in compliance with tax regulations. · Generate monthly management in ...
-
Group Accountant
1 week ago
Michael Page (UK) Elmbridge, Worcestershire, United KingdomAbout Our Client · Group Accountant - Growing SME in Healthcare space · Job Description · Prepare year-end accounts for all companies within the group, including consolidation where necessary · Conduct year-end tax computations for all companies in compliance with tax regulat ...
-
Accountant - Financial Services (Permanent)
3 weeks ago
FLETCHER GEORGE Elmbridge, Worcestershire, United KingdomOur client is a well-established independent firm of accountants with an excellent reputation in the local market. This is a fabulous opportunity for a recently or newly qualified ACA or ACCA qualified Accountant to work in a supervisory role. The role is based in Leatherhead and ...
-
Assistant Accounts Assistant
1 week ago
March Personnel Elmbridge, Worcestershire, United KingdomThe Accounts Assistant position involves managing both client and office accounts within a legal setting. Responsibilities include maintaining accurate financial records, processing transactions, reconciling accounts, and ensuring timely payment of invoices. · Key Responsibilitie ...
-
Accountant (Permanent)
1 week ago
FLETCHER GEORGE Elmbridge, Worcestershire, United KingdomOur client is a Firm of Accountants with a supportive and professional working environment. The role is newly created and very flexible, with hybrid working available. · In this Accountant role, you will enjoy working with a range of interesting clients within the portfolio inclu ...
-
Accounts Senior
3 weeks ago
Howett Thorpe Elmbridge, Worcestershire, United KingdomWe are thrilled to collaborate with this reputable accountancy firm situated in Weybridge. Furthermore, they value innovation, dedication, and a collaborative spirit. Accounts Semi-Senior - Benefits · ~ Full study support to finish the ACA or ACCA · ~ Competitive salary with re ...
-
Audit Senior
3 weeks ago
Howett Thorpe Elmbridge, Worcestershire, United Kingdom Permanent, Full timeWe are thrilled to collaborate with this reputable accountancy firm situated in Weybridge. Joining the team at this juncture promises an exhilarating opportunity, as the practice, though already well-established, is poised for significant expansion with ambitious growth plans in ...
-
Legal Cashier/accounts
1 week ago
March Personnel Elmbridge, Worcestershire, United KingdomThe Legal Cashier position involves managing both client and office accounts within a legal setting. Responsibilities include maintaining accurate financial records, processing transactions, reconciling accounts, and ensuring timely payment of invoices. · Key Responsibilities of ...
-
Accounts Senior
2 weeks ago
Howett Thorpe Elmbridge, Worcestershire, United KingdomWe are thrilled to collaborate with this reputable accountancy firm situated in Weybridge. Furthermore, they value innovation, dedication, and a collaborative spirit. Accounts Senior - Benefits · ~ Competitive salary with regular salary reviews to ensure above market rate salari ...
Account Manager - Elmbridge, Worcestershire, United Kingdom - Absolutely Recruitment
Description
Account ManagerBased in HamptonSalary: GBP45,000 per annum
Our client, a fleet management company is currently looking for an Account Manager to join their team.
The role of the Account Manager includes being accountable for the overall retention, management and service delivery of a portfolio of new and existing contracts. To maximise levels of client satisfaction and contract revenues through proactive operational and strategic relationship management. To manage, support and monitor a team of account management staff in ensuring client service levels are consistently at the highest possible.
Key Responsibilities
Person Specification
