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Account Manager

    Account Manager - Elmbridge, Worcestershire, United Kingdom - In-pact Accountancy

    In-pact Accountancy
    In-pact Accountancy Elmbridge, Worcestershire, United Kingdom

    4 weeks ago

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    Description

    NEW UNIQUE OPPORTUNITY FOR AN ACCOUNT MANAGER TO JOIN A HIGHLY SUCCESSFUL EXPANDING COMPANY IN THE KINGSTON AREA

    Are you an experienced Account Manager with a proven track record in supervising & mentoring an account management team as well as an expert in the area of client retention and customer satisfaction?

    Do you have a proven track record in account management ideally working in a fleet management or similar industry sector?

    Are you interested in joining a highly professional ambitious and rapidly expanding services company in the Surrey area in a challenging & rewarding account management role that attracts an excellent remuneration and benefits package?

    Our client is a leading services provider within the fleet management industry looking for an Account Manager to play an important role in the forward progress of the organisation. The Account Manager will be accountable for the overall retention, management and service delivery of a portfolio of new and existing contracts. They will be required to maximise levels of client satisfaction and contract revenues through proactive operational and strategic relationship management as well as manage, support and monitor a team of account management staff in ensuring client service levels are consistently at the highest possible. The key areas of responsibility are outlined below:-

    Manage and control of day to day service delivery of contracts

    Supporting the account management team in client based support

    Cultivate client relationships

    Performance maintenance and reporting

    Client communication

    Identifying new business opportunities

    Optimisation of service levels

    Maximise contract revenues

    Contract retention and extension

    Performance reporting

    Up-selling

    New contract implementation & reporting

    People performance

    Provision of management reports and contract performance data

    Improvement of customer service delivery

    This exciting new role is based in the organisations Surrey Head Office and applications are especially invited from applicants with a proven track record in account management ideally within a fleet management or similar sector with well developed commercial & supervisory abilities

    Interested?

    If you are interested in applying for this unique opportunity to join an extremely professional and forward thinking organisation then please forward your CV now for full details and immediate consultation.

    #J-18808-Ljbffr

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