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    Product Manager - London, United Kingdom - PolyAI

    PolyAI
    PolyAI London, United Kingdom

    5 days ago

    Default job background
    Description
    PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents.

    Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.

    We seek an innovative, design-focused, growth-focused product manager who can join our team and help make PolyAI the best conversational AI platform.

    In this role, you will guide roadmap planning for our user-facing products, and oversee go-to-market activities for new products and features in the portfolio.

    You will create product specs to crisply identify problems, set goals, and define success metrics to help design and engineering teams build the solution

    You know how to use data to prioritize investments and make decisions without getting stuck in analysis paralysis
    You will empower and support your team by giving context, setting direction, and building alignment to drive customer value quickly
    you have collaborated with engineers in understanding and supporting the development of the technical architecture of the products you have built
    BS or equivalent degree in Computer Science, MIS or equivalent is required. Additionally, an MBA, MS, or equivalent degree is preferred.
    ~High level of self-training and self-drive. Excellent team-building, interpersonal, and relationship management skills

    ~ We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.
    Participation in the company's employee share options plan
    25 days holiday, plus bank holidays
    Flexible working from home policy plus a one-off WFH allowance when you join
    Enhanced parental leave
    Bike2Work scheme
    Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs
    #
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