- Work collaboratively with Customer Success and Sales teams to drive adoption, value and customer outcomes across all segments.
- Identify trends in Customer Scorecard health data to identify gaps in technology adoption and help close those gaps by building a plan to action.
- Present at Customer User Groups covering best practices for achieving goals, experiences and recommendations around ZS technology.
- Deliver internal technical sessions to Customer Success Managers to help them drive technology adoption at scale through training and building adoption playbooks.
- All while working cross functionally with Customer Success, Product, Engineering and Support teams.
- Experience in a customer facing, technical role
- Ability to frame and simplify content and messaging for various audiences: technical, management, executive
- Able to understand technology (both at a high and low level) and translate to business implications, Drive value realization conversations.
- Strong written and verbal communication skills in English are required.
- Presentation, communication and meeting management skills
- Consultative nature
- Self-aware
- Self-Starter
- Good understanding of the Enterprise IT business
- Good understanding of and TCP/IP
- Preferable: background in Internet and Security technologies such as SWG, Sandboxing, Firewalls, DLP, and VPNs
- An environment where you will be working on cutting edge technologies and architectures
- A fun, passionate and collaborative workplace
- Competitive salary and benefits, including equity
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Customer Success Engineer London, United Kingdom Sales - Zscaler
Description
Are you looking for an opportunity where you can have a significant impact, surrounded by amazing people in a disruptive hyper growth business?
Zscaler is seeking high-energy, technical professionals to drive increased solution adoption. The role is hyper focused on pushing the envelope with existing customer base by delivering technical content focused on Zscaler Best practices with value realization in mind.
Duties and responsibilities
Qualifications
Technical Expertise Required:
At Zscaler, we encourage individuals with a passion for the role and a willingness to learn to submit their application, even if you do not meet all of the technical requirements. We are looking for candidates who bring enthusiasm and are eager to learn and grow.
What You Can Expect From Us:
Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we'd love to talk to you about joining our award-winning team.
Additional information about Zscaler (NASDAQ: ZS ) is available at .
#LI-LS2#remote
#Hybrid #J-18808-Ljbffr
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