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    Vice President, Data Ethics - London, United Kingdom - Hibob Inc.

    Hibob Inc.
    Hibob Inc. London, United Kingdom

    2 weeks ago

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    Description

    HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent.

    Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively.

    Fast-growing companies across the globe such as Monzo, Happy Socks, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.

    As the Vice President of Services, you will play a pivotal role in the strategic direction and operational execution of our professional services and support functions.

    Your leadership will be instrumental in managing these areas as profit and loss (P&L) centers, driving innovation, achieving operational excellence, and ensuring outstanding user experience and satisfaction.


    Strategic Leadership :
    Define and implement the strategic vision for the professional services and support functions

    P&L Managemen t:

    Oversee the professional services and PS partners as P&L center, optimizing for efficiency and profitability while maintaining high-quality delivery.

    Build, mentor, and lead a high-performing team of professionals dedicated to excellence in service delivery, customer support, and partner management.

    Ensure the delivery of exceptional service experiences, maintaining and improving customer satisfaction and loyalty through direct services, day to day support and partner-led implementations.

    Leadership experience in professional services, or support functions within a technology-driven environment. Proven track record of managing P&Ls, with a keen understanding of financial metrics and operational efficiency.
    Deep commitment to customer satisfaction and the ability to drive improvements in user experience.

    We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance.

    Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:

    ~ Company share options plan - every employee can eventually become a shareHolder
    ~ Cash allowance for health insurance
    ~ Annual vision allowance
    ~ Travel support (cycle scheme and season ticket loans)
    ~ Hybrid working from day 1
    ~ Work from home allowance - to get your home office set up
    ~ Temporary remote work from anywhere in the world for up to 2 months ( after 6 months of employment )
    ~ Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter
    ~2 Social Impact days per year for volunteering
    ~ Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme
    ~ Pension scheme auto-enrolment from day 1
    ~ Fun company and team social events (locally and virtually with our global teams)
    ~ We love birthdays - take the day off and receive a special gift

    Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we're committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire.

    All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

    Please contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities.

    This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions.

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