- Learning about the sectors and service lines offered by the firm and the priorities for growth for the firm
- Researching data using internal resources such as the internal business new website and external resources including LinkedIn, organisation websites and online directories to enhance the data we hold
- Building up knowledge about our email marketing platform, website and digital channels to be able to review campaigns and report on what has been achieved
- Learning about integrated marketing campaigns and how we capture valuable insight into our clients' needs and interests
- Working with business development colleagues to mine, review and manipulate the CRM data for target audiences
- Assisting with auditing of the data by running regular searches to identify trends in client behaviour as well as identify and rectify inconsistencies and other data quality issues
- Advising and demonstrating to members of the team and lawyers across the business on how to use the CRM system to achieve their business objectives
- Assisting the wider department with events, delegate lists, badges and other marketing work as required
- Excellent attention to detail is of primary importance for this role
- Focus and concentration for routine tasks with a methodical and logical approach
- Ability to prioritise work effectively and meet deadlines
- The ability to communicate clearly, both orally and in writing
- Ability to learn about the confidentiality issues surrounding the handling of data
- Be able to grasp concepts quickly
- Experience working with data desirable but not essential
- GCSE or A Level / NVQ qualifications – essential
- Experience or understanding of working in an office would be beneficial
- A desire to learn about businesses and sectors to support business development.
- A desire to learn about all aspects of marketing from communications campaigns, digital marketing and social media, client account management, business development
- A strong team player; ready to help colleagues.
- Ability to prioritise work effectively and meet deadlines under pressure; ability to use initiative and work with limited supervision with a positive, proactive attitude.
- Polite professional manner, flexible and committed
- The role involves occasional travel within England and the flexibility to work outside of offices hours when running events.
- Desire to study alongside work
-
CRM Apprentice
5 days ago
Trowers & Hamlins LLP Birmingham, United KingdomLocation/s · Birmingham · Experience Level · Entry Level · Term · Permanent · Working Hours · Full Time · Practice Area / Department · Business Support - Marketing · Trowers & Hamlins is a City-led, international and national law firm with over 170 partners and 1000 staff. With o ...
-
Digital Marketing Apprentice
2 weeks ago
Althaus Digital Birmingham, United Kingdom**Role**:Digital Marketing Apprentice · **Location**:Birmingham · **Wage**:£6.40 per hour · **Hours**: 37.5 per week · - Monday-Friday, 9am-5pm · **Brief description of the role** · Are you looking to take your first step into Digital Marketing and have an ambition to develop a c ...
-
Digital Marketing Apprentice
5 days ago
Althaus Digital Birmingham, United Kingdom**Role**:Digital Marketing Apprentice · **Employer**: HR Link · **Location**:Weston Works, Weston Ln, Tyseley, Birmingham B11 3RS · **Wage**:£6.40 per hour · **Hours**: 30 hours per week - 4 days between Mon - Friday · **Brief description of the role** · Are you looking to take ...
-
Training Administrator
1 week ago
Birmingham Electrical Training Birmingham, United Kingdom**Training Administrator** · Are you passionate about excellent customer service and want to work with a talented team who share your passion? Birmingham Electrical Training is recruiting a Training Administrator to join our operations team. · **The Company** · Birmingham Electri ...
-
Recruitment Administrator
1 week ago
Birmingham Electrical Training Birmingham, United Kingdom**Recruitment Administrator** · Are you passionate about supporting young people start their career and want to work with a talented team who share your passion? Birmingham Electrical Training is recruiting a Recruitment Administrator to join our team. · **The Company** · Birming ...
-
Recruitment Resourcer/administrator
1 week ago
Birmingham Electrical Training Birmingham, United Kingdom**Recruitment Resourcer/Adminstrator** · Are you passionate about supporting young people start their career and want to work with a talented team who share your passion? Birmingham Electrical Training is recruiting a Recruitment Resourcer to join our growing team. · **The Compan ...
-
Marketing and Content Apprentice
2 weeks ago
Creative Alliance Birmingham, United KingdomOpportunity information · Salary £225 per week · Duration 15 months · Advert closing date 13/11/2023 · Description · Global Venues/Hooners is a management company that runs entertainment and leisure venues in Birmingham. They currently run 52 Gas Street, Forum and Monastery Compl ...
-
Business Administration Apprentice
1 week ago
The Apprenticeship Centre Birmingham, United Kingdom**As an apprentice, your duties will include**: · - Seamlessly manage incoming calls, ensuring effective communication flow. · - Master the ins and outs of our CRM database, maintaining impeccable client records. · - Take charge of client portals to foster smooth interactions and ...
-
Bid Coordinator
1 week ago
Gateley Birmingham, United Kingdom**_About The Role_**: · *** · **The Role** · - Reporting to the Bid Manager (BM) for Property, the Bid Coordinator will be responsible for supporting the BM in helping the business win profitable work through the sales and tender process. · - This is an autonomous role which requ ...
-
Recruitment Co-ordinator
17 hours ago
Birmingham Electrical Training Birmingham, United KingdomJob Advert · **Recruitment Co-ordinator** · Birmingham Electrical Training is a family business, established in 1991 and has grown to become one of the largest Electrical Training Providers in the UK. At their dedicated training centre, based in Hockley, Birmingham they currently ...
-
Customer Care Advisor
3 days ago
Reed Business Support Birmingham, United KingdomReed Birmingham Business Support are recruiting for a Customer Care Advisor on behalf of our client, based in Aston, Birmingham to start January 2023. · This client, who specialise in supplying security products into leading DYI retailers, is offering the opportunity for someone ...
-
Office Administrator/receptionist
4 days ago
Birmingham Electrical Training Birmingham, United Kingdom**Office Administrator/Receptionist** · Are you passionate about excellent customer service and want to work with a talented team who share your passion? Birmingham Electrical Training is recruiting a Office Administrator/Receptionist to join our growing team. · **The Company** · ...
-
Digital Marketing Apprentice
5 days ago
Althaus Digital Harborne, United Kingdom**Role**:Digital Marketing Apprentice · **Location**:Harborne,Birmingham · **Wage**:£6.40 per hour · **Hours**: 37.5 per week · - Monday-Friday, 9am-5pm · **Brief description of the role** · Are you looking to take your first step into Digital Marketing and have an ambition to de ...
-
New Business Apprentice
3 days ago
Gateley Birmingham, United Kingdom**_About The Role_**: · *** · **The Role** · - The New Business Apprentice will provide support to the Senior New Business Manager on the platform of which they're aligned to. (People, Business Services, Property or Corporate)**The Person** · - You will work with the Senior New B ...
-
Commodities Buyer
2 weeks ago
Oatley Resources Limited West Midlands, United Kingdom**Position Title**:Commodities Buyer · **Location**:Work from Home · **Reports to**:Trading Manager · **Probationary Period**:3 months · **Type of position (FT, PT, apprentice etc)**:Full Time · **Hours of work**:37.5 hours / week, start times each day to be agreed · **My Key Rol ...
-
L6 Digital Technology Apprentice- Rugeley
17 hours ago
ESTIO TRAINING West Midlands, United KingdomRugeley · - Posted 6 days ago · **Total Enterprise Solutions** · **Level 6 Digital Technology Solutions**: · **Job Title** - Digital Technology Apprentice · **Company** -** Total Enterprise Solutions · **Full Address · - **Grosvenor Court, Lea Hall Enterprise Park, Wheelhouse Roa ...
-
Warehouse Administration Apprentice
2 weeks ago
Creative Alliance Halesowen, United KingdomOpportunity information · Salary £ per year · Duration 15 months · Advert closing date 12/01/2024 · Description · At Ace Embroidery our solid relationships with our customers is based on excellent communication, customer service and a caring attitude which sees our customers retu ...
-
Business Administration Apprentice
1 week ago
Creative Alliance Halesowen, United KingdomOpportunity information · Salary £844.8 per month · Duration 15 months · Advert closing date 17/08/2023 · Description · Established in 1987, ACE Embroidery Limited is a specialist supplier of embroidered, printed and engraved promotional goods. Based in Halesowen in the West Midl ...
-
Business Administration Apprentice
2 weeks ago
BB Price Ltd Cradley Heath, United KingdomAs a Business Administration Apprentice, you will have the opportunity to gain valuable experience in a professional office environment. This role will provide you with hands-on training in various administrative tasks, allowing you to develop your skills and knowledge in busines ...
-
Business Administration Apprenticeship
2 weeks ago
Walsh Funerals & Memorials Walsall, United Kingdom**We are looking to employ and mould an ambitious goal-driven Sales Account Representative Account, through a Business Administration Apprenticeship. The apprenticeship will be perfect for someone who has just left school, college or sixth form as it is a 3 year course with the o ...
CRM Apprentice - Birmingham, United Kingdom - Trowers & Hamlins
Description
Where you will work
Working closely with the rest of the marketing and business development team, this is an opportunity for an individual to develop a career in marketing in a professional services organisation. The client and other relationship data we hold underpins all of the firm's marketing and business development activity and is becoming an increasingly important part of the firm's digital marketing and client strategies. This is an entry level role providing the opportunity to learn how we capture, manage and use the data we hold to support the firm's marketing campaigns and win new work. The team brings together marketing, design, communications, PR, digital and pitching experts who this individual will work with and can learn from. Reporting to the CRM Manager and under the local supervision of a CRM Executive, the CRM apprentice will help improve and enhance the information we hold to help the business to achieve its objectives.
Alongside their role there will be the opportunity for the individual to undertake their Level 4 Marketing Assistant Apprenticeship.
What you will be doing
Requirements and prospects
Desired skills and experience
Personal qualities
Future prospects
Following the successful completion of the Level 4 Marketing Assistant Apprenticeship, the individual has the potential to have a successful marketing career at Trowers & Hamlins. Predecessors in this role have moved into other marketing roles within the team.
Trowers & Hamlins is an equal opportunities employer and values equity, diversity and inclusion. All applications will be considered on merit and the applicant's suitability to meet the requirements of the role and will be treated equally irrespective of Ethnicity, Gender (including Trans and non-binary) Race, Disability, Religion and sexual orientation.
As part of our firm recruitment policy our candidates are subject to employment screening background checks. These checks include personal details, education and employment history, professional qualifications and credit and criminal checks as appropriate.