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Service Delivery Manager - Carmarthen, Carmarthenshire, United Kingdom - Hywel Dda University Health Board
Description
An exciting operational management opportunity has arisen for an experienced and highly motivated Service Delivery Manager within our Scheduled Care directorate in Hywel Dda University Health Board.
We are looking for an enthusiastic, proactive, and experienced operational manager to be responsible for the permanent expert operational delivery and management of Trauma & Orthopaedics services across Hywel Dda University Health Board.
This opportunity comes at an exciting time for Trauma & Orthopaedics services, and the post holder will lead on the local, regional, and national Trauma & Orthopaedics post pandemic recovery programme for the Health Board, alongside the Clinical Lead and Senior Nurse Manager.
The successful post holder will be expected to work across all sites of the Health Board and regular travel to all sites is expected as part of the role and utilise the technology available to all the Health Board staff to aid virtual communication.
Support the General Manager - Scheduled Carein their delivery of the Health Board's aims and objectives and ensure associated targets and ensure strategies are clearly communicated to all relevant staff so that effective contributions to implementation of operational plans can be made
Manage staff working within hospitals to ensure the highest standards of professionalism, efficiency, and effectiveness in service delivery, ensuring that activity is aligned to Health Board plans and strategies
Work closely with the General Manager - Scheduled Carein theirregular monitoring and review of operational plans relevant to Trauma & Orthopaedics.
Work with the General Manager (Scheduled Care), to contribute to the development of robust strategic plans and policies for Trauma & Orthopaedics and develop operational plans as necessary to transpose long term aims into routine tasks
Ensure delivery of delegated corporate objectives and activity targets, translating service delivery plans into actions and developing systems for performance management.
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties.
Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales.
We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:Seven community hospitals:
Amman Valley and Llandovery in Carmarthenshire Tregaron, Aberaeron and Cardigan in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire
48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres
Numerous locations providing mental health and learning disabilities services
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
The ability to speak Welsh is desirable for this post English and/or Welsh speakers are equally welcome to apply.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.
If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
A higher degree at Masters level or equivalent experience at senior management level.Must have evidence of continuous management and personal development.
Must have knowledge of NHS, Welsh Government and Health Board strategies, policies and plans including HR policies.
Must have in depth knowledge of strategic healthcare agenda relating to service delivery
Experience of management in surgical specialities
Experience of management in designated portfolio specialties
Language Skills
Welsh Speaker (Level 1)
Must possess a good appreciation of planning and developing and implementing strategies.
Must possess a sound knowledge of performance management processes.
Must possess significant experience of financial management and knowledge of how to deliver a budget to a target.
Must have knowledge of how to deliver projects and in particular managing scope and delivering against agreed objectives to quality, cost and time.
Glangwili General Hospital
