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Pension Specialist - Crawley, West Sussex, United Kingdom - Elekta AB
Description
We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.
As an Application Specialist, you will be a part of ensuring that our internal and external customers receive first-class training and service support, maximizing customer adoption to drive Customer Satisfaction and Net Promoter Score.
You will also be responsible for capturing customer needs relating to training and product performance as well as interact with Product- and Project management teams to ensure continuous improvements.
Provide tailored training to customers, colleagues and distributor specialists.Provide professional assistance and support to Marketing/Sales, R&D and international colleagues.
Maintain long-term relationships with customers by acting upon customer feedback to drive NPS and Customer Satisfaction.
Actively manage customer evaluation and assessments to monitor trends in student performance and satisfaction.
Experience with Citrix, Microsoft Office and CLM systems.
Working knowledge of Elekta hardware and software products and proficiency in assigned product specialties.
Ability to effectively interact with customers (via phone and face-to-face).
Ability to travel domestically and internationally up to 70% of the time.
In addition to this our benefit package includes:
Up to 25 paid vacation days (plus bank holidays)
Holiday Purchase Scheme
Private Medical Insurance
Hybrid work option (you are required to work on location at least 3 days a week)
Cycle to work scheme
Life Assurance
Love electric (Electric vehicle salary sacrifice scheme)
Apply by submitting your application and resumé in English, via the "Apply" button.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, genetic information, national origin, disability, veteran status, or any other status protected by law in the locations where Elekta operates.
We are a MedTech company that provides software and hardware to hospitals and clinics all over the world.Both when it comes to financial and environmental matters, but also for our employees to feel that they bring value, wherever in the organization they may work.
As a leader in precision radiation therapy, Elekta is committed to ensuring every patient has access to the best cancer care possible.
To us, it's personal, and our global team of 4,700 employees combine passion, science, and imagination to profoundly change cancer care.
We don't just build technology, we build hope. Elekta is headquartered in Stockholm, Sweden, with offices in more than 120 countries and listed on Nasdaq Stockholm. com or follow us on LinkedIn , Glassdoor , Twitter , Facebook , Instagram and YouTube .
