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Motherwell

    Accounts Payable Helpdesk Advisor - Motherwell, North Lanarkshire, United Kingdom - Resideo

    Resideo
    Resideo Motherwell, North Lanarkshire, United Kingdom

    2 weeks ago

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    Description

    Job Description

    The Accounts Payable Helpdesk Advisor will assume responsibility for the resolution of inbound customer queries relating to payment. You will also support the business with other duties which include invoice processing, bank payment validation, 3rd party portal management and statement reconciliations. The successful candidate will join a fast-paced friendly team who enjoy weekly coffee mornings and monthly team lunches. You will receive full training alongside shadowing a senior colleague. This role is available on a hybrid basis, working from home on Monday & Friday, and onsite Tuesday, Wednesday & Thursday. JOB DUTIES:
    • Ensure SLA are met
    • Support day to day queries from vendors
      • answer email inquiries regarding P2P related matters like: invoice status, payment details, balance confirmation
    • Monthly Vendor reconciliations
      • Resolve discrepancies between Vendor statement and our ERP system
    • Support internal stakeholders - procurement & business finance
    • Error Resolution
      • Ensure all necessary steps are taken to resolve vendor invoices working with internal stakeholders
    • Weekly review of credit notes
    • Generate monthly metrics
    • Driving continuous improvement ideas
    • Ensure SOP's are reviewed & updated
    • Ensure all SOX key controls are adhered to
    YOU MUST HAVE:
    • Experience in an accounts payable or customer helpdesk position
    • Good computer skills MS Office - Word, Excel required
    • Ability to work under pressure
    • Ability to distinguish priorities and to complete work within agreed timeframes
    WE VALUE:
    • SAP knowledge is advantageous (but not essential)
    • Team players
    • Individuals capable of managing high volume workloads
    WHAT'S IN IT FOR YOU:
    • Flexible Hybrid Working
    • Warm & Friendly team environment
    • Opportunity to progress your career
    • Ability to adjust your hours to finish early on a Friday
    #LI-AM3#LI-HYBRID About Us Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance. #J-18808-Ljbffr
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