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Newcastle under Lyme

    Claims Officer - Newcastle under Lyme, United Kingdom - Gi Group

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    Description
    Job Description

    Job Title: Claims Officer

    Location: Remote

    Hourly Pay Rate: £15

    Hours: 15 hours per week

    Length of the contract: Until December 2024

    Gi Group are now seeking to appoint an experienced Claims Officer to our Public Sector client based in Newcastle-under-Lyme. The Claims Officer will be responsible for processing housing benefit claims with precision and accuracy on a remote basis.

    Duties of the Claims Officer

    • Process, verify, and quality check housing benefit claims in accordance with DWP Housing Benefit Award Accuracy legislation and guidelines.
    • Utilise expertise in housing benefit processing to verify income details, capital details, and council tax reduction eligibility.
    • Handle benefits and claims effectively, ensuring accuracy and compliance with regulatory standards.
    • Conduct quality checks on 50 claims per month between May and December as required by DWP guidelines.
    • Navigate and utilise systems proficiently to check claims and provide accurate reports to the DWP.
    • Collaborate closely with team members to ensure efficient workflow and adherence to prescribed activities.

    Role Criteria

    • Prior experience in housing benefit processing and claim verification.
    • Proficiency using relevant systems.
    • Strong attention to detail and ability to work with precision under strict deadlines.
    • Familiarity with DWP Housing Benefit Award Accuracy legislation and guidelines.
    • Ability to work independently with minimal supervision.
    • Excellent communication skills and ability to collaborate effectively with team members.

    Hiring Contact: Tiegan Clark

    Agency: Gi Group


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