IT Infrastructure and Network Engineer - Cambridge, Cambridgeshire, United Kingdom - Sepura Group

Sepura Group Cambridge, Cambridgeshire, United Kingdom

2 weeks ago

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Description

Due to continued success, we are looking to recruit an enthusiastic and highly motivated Infrastructure Engineer to join the IT team.

Due to continued success, we are looking to recruit an enthusiastic and highly motivated Infrastructure Engineer to join the IT Team.

This role sits within the Infrastructure side of our IT Team and the role holder should strengthen current IT practices and maintain a culture of sharing and collaboration.

Come and join Sepura Ltd at an exciting time of growth and progress your career within this innovative technology company, based in Waterbeach, Cambridge.

As the Infrastructure Engineer you will have a strong understanding of IT infrastructure, Networks, Storage, Windows servers, Backup technologies.

Providing desktop and infrastructure support, keeping up to date with evolving technologies and best practices, and be inquisitive and enthusiastic to resolve complex issues.

The role offers the opportunity to work within an excellent IT team, building on your skillset and experience influencing change and improvements.

The Infrastructure Engineer will be responsible and provide technical solutions and guidance for all elements of IT networking and server environment within Sepura.

The role holder will work closely with members of the Infrastructure Team and supporting 3rd line support request via our Desktop Team members to implement improvements to meet both the project deliverables, user requirements and stakeholders requests across the business.

Within the IT department, you will support the delivery of an excellent IT service by way of maintaining a resilient and secure environment.

You will contribute to the resolution of technical incidents raised via our IT Service Desk or through project enhancements and deliverables, engaging with users across the business to balance the need to maintain business practices, whilst maintain a secure network environment.

Ensure that requests logged via the Service Desk platform are completed based on impact and priority.
Proactively analyse existing infrastructure services, contribute and deliver on our IT enhancement backlog.
Contribute to root cause analysis activities.
Be engaging and communicate the status, plan of action(s), and resolution(s) of issues/projects.
Troubleshoot and resolve any IT service issues related to the Windows infrastructure, WIFI, LAN.

Support the management of key software tools such as Splunk, SolarWinds, Anti-virus, Zscaler, and Darktrace for network monitoring and respond appropriately.

Report on the health of IT services

Stay current with the latest technology trends and advise the management on necessary solutions to improve the status quo of the networking infrastructure.

Due to continued success, we are looking to recruit an enthusiastic and highly motivated Infrastructure Engineer to join the IT Team.

This role sits within the Infrastructure side of our IT Team and the role holder should strengthen current IT practices and maintain a culture of sharing and collaboration.

Come and join Sepura Ltd at an exciting time of growth and progress your career within this innovative technology company, based in Waterbeach, Cambridge.

As the Infrastructure Engineer you will have a strong understanding of IT infrastructure, Networks, Storage, Windows servers, Backup technologies.

Providing desktop and infrastructure support, keeping up to date with evolving technologies and best practices, and be inquisitive and enthusiastic to resolve complex issues.

The role offers the opportunity to work within an excellent IT team, building on your skillset and experience influencing change and improvements.

The Infrastructure Engineer will be responsible and provide technical solutions and guidance for all elements of IT networking and server environment within Sepura.

The role holder will work closely with members of the Infrastructure Team and supporting 3rd line support request via our Desktop Team members to implement improvements to meet both the project deliverables, user requirements and stakeholders requests across the business.

Within the IT department, you will support the delivery of an excellent IT service by way of maintaining a resilient and secure environment.

You will contribute to the resolution of technical incidents raised via our IT Service Desk or through project enhancements and deliverables, engaging with users across the business to balance the need to maintain business practices, whilst maintain a secure network environment.

Ensure that requests logged via the Service Desk platform are completed based on impact and priority.
Proactively analyse existing infrastructure services, contribute and deliver on our IT enhancement backlog.
Contribute to root cause analysis activities.
Be engaging and communicate the status, plan of action(s), and resolution(s) of issues/projects.
Troubleshoot and resolve any IT service issues related to the Windows infrastructure, WIFI, LAN.

Support the management of key software tools such as Splunk, SolarWinds, Anti-virus, Zscaler, and Darktrace for network monitoring and respond appropriately.

Report on the health of IT services

Stay current with the latest technology trends and advise the management on necessary solutions to improve the status quo of the networking infrastructure.

Degree level qualification\Higher National Diploma (IT related subject).
Senior level experience demonstrated through certification(s)
Significant experience in technical administration roles covering Hardware and Software
Windows server administration (DHCP, DNS, Active Directory)
Network design and implementation (LAN & WAN)
Microsoft Exchange or Exchange Online administration
Experience of deploying and managing Office 365 & Mobile device management.
Certification/Technical qualifications (such as CCNA, CompTia, MCSA)
ITIL qualification (Information Technology Infrastructure Library) or equivalent IT Service Management certification or experience
Experience of scripting / automation languages
Dell Server hardware and system management tools
Experience of interpreting information from security analysis tools
Web proxy servers and web filtering
SharePoint administration
UNIX administration
Flexible working hours
Pension, dental care and healthcare
Discounted gym membership
Subsidised Hub on site restaurant
Large, free car parking on site and electric car charging points
Social events and activities

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