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Advisor Support
3 weeks ago
Morningstar Edinburgh, United Kingdom**Advisor Support Executive - Wealth Platform** · 12 Months Fixed-Term Contract · **Location**:Edinburgh / Hybrid · **About the role** · The role is primarily focused on delivering world class service and support to our portfolio of global clients. · **In this role you will** · - ...
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Customer Support Advisor
3 weeks ago
Edinburgh Airport Edinburgh, United Kingdom**Role overview** · Reporting to the Customer Support Team Leader, the Customer Support Advisor connects with customers wherever they want to be met and ensures that their queries, compliments, complaints, and feedback are heard. The aim is to have good conversations that convert ...
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Student Support Advisor
3 weeks ago
Online Education Services Edinburgh, United Kingdom**About OES** · Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in the digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships. · ...
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Client Support Advisor
2 weeks ago
Vegware Ltd Edinburgh, United Kingdom**2 X 12 month contract vacancies.** · The Company · Vegware is a dynamic, award winning and rapidly expanding Edinburgh based eco-friendly packaging company. We create innovative catering disposables and food packaging. All our products are made from renewable or recycled materi ...
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In-work Support Advisor
2 weeks ago
The Fedcap Group Edinburgh, United KingdomFedcap Employment (part of The Fedcap Group) is a not-for-profit organisation delivering employability solutions across a range of UK contracts through a blend of local frontline professional teams. Our services are more vital than ever before to individuals and their wider commu ...
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Learning Support Advisor
2 weeks ago
Theorise Ltd Edinburgh, United KingdomTheorise is urgently looking for a Learning Support Assistant to work with one of our Edinburgh based clients. This role will require a thorough knowledge and understanding of a diverse range of disabilities and additional support needs including, but not limited to, physical and ...
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Customer Support Advisor
1 week ago
Edinburgh Airport Limited Edinburgh, United Kingdom**Role overview** · Reporting to the Customer Support Team Leader, the Customer Support Advisor connects with customers wherever they want to be met and ensures that their queries, compliments, complaints, and feedback are heard. The aim is to have good conversations that convert ...
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Student Support Advisor
4 weeks ago
Online Education Services Edinburgh, United KingdomAbout OES · Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in the digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships. · Ou ...
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Search Consultancy Edinburgh, United KingdomPolish Speaking Customer and Client Service Support · Salary £25,000 · Are you a talented customer service advisor looking for a new opportunity? Does the idea of working for an fast paced company, flexible home working options in Edinburgh appeal to you? · This global client is ...
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Search Consultancy Edinburgh, United KingdomCzech Customer and Client Service Support (Hybrid working) · Salary £25,000 · Are you a talented customer service advisor looking for a new opportunity? Does the idea of working for an fast paced company, flexible home working options in Edinburgh appeal to you? · This global cli ...
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Employment Support Advisor
2 weeks ago
Works+ Galashiels, United Kingdom**Role** · Join Works+ and Empower Young People in the Scottish Borders · Are you passionate about making a difference in the lives of young individuals? Look no further Works+ aim is to ensure that every young person we work with across the Scottish Borders region achieves a rel ...
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Service Support Advisor
3 weeks ago
Falcon Foodservice Equipment Stirling, United KingdomFalcon Foodservice have an exciting opportunity for a bright and dynamic Service Support Advisor to be part of our technical service team, in a key operational role. · **Key Responsibilities** · The successful applicant shall: · - Ensure customer contacts are handled and/or route ...
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Customer Support Advisor
3 weeks ago
City Room Rentals Stirling, United KingdomExciting Summer Job Opportunity - May to September · Join City Room Rentals for an incredible summer experience We are a dynamic Booking Management and Advertising Company that specializes in connecting students and universities globally to purpose-built accommodations in the UK. ...
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Student Support Advisor
1 day ago
Online Education Services Edinburgh, United Kingdom**About OES** · Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in the digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships. · ...
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Client Support Advisor
2 days ago
Vegware Ltd Edinburgh, United Kingdom**12 month contract opportunity.** · The Company · Vegware is a dynamic, award winning and rapidly expanding Edinburgh based eco-friendly packaging company. We create innovative catering disposables and food packaging. All our products are made from renewable or recycled material ...
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Customer Support Advisor
1 week ago
Tuffnells Lanark, United Kingdom**About the Role** · Would you like to spend your weekends enjoying the things you love in life or with your friends and family? Does a Monday to Friday job sound like something you would like? Are you looking for a role in customer service, and would you like to join a business ...
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Employer Support Advisor
1 week ago
Encompass Galashiels, United KingdomPost title: Employer Support Advisor. · Salary £24,570.00 to £27,027.00 per annum · 35 hours per week · 5.6 weeks pro rata annual leave · **OVERALL PURPOSE** · Encompass offers a range of employment services which help people to recruit, manage and organise their own staff. · We ...
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Employer Support Advisor
1 week ago
Encompass Galashiels, United KingdomPost title: Employer Support Advisor. · Salary £24,570.00 to £27,027.00 per annum · 35 hours per week · 5.6 weeks pro rata annual leave · **OVERALL PURPOSE** · Encompass offers a range of employment services which help people to recruit, manage and organise their own staff. · We ...
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Customer Support Advisor
2 days ago
Mercedes-Benz of Edinburgh Newbridge Edinburgh, United Kingdom**Customer Support Advisor** · **Mercedes Benz of Edinburgh, Newbridge** · **Salary £22,386 + bonus (OTE £28,500)** · **Colleague Benefits**: · - Enjoy your birthday off on us every year · - Colleague Discount - We offer excellent discounts on new and used car purchases, parts an ...
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Employer Support Advisor
5 days ago
Encompass Galashiels, United Kingdom**2010 · **Borders Direct Payment** **Agency trading as **_Encompass · - ** · Post title: Employer Support Advisor. · Salary £24,570.00 to £27,027.00 per annum · 35 hours per week · 5.6 weeks pro rata annual leave · **OVERALL PURPOSE** · Encompass offers a range of employment ser ...
Customer Support Advisor - Edinburgh, United Kingdom - Diligenta
Description
Customer Service Representative - Edinburgh Lloyds Banking GroupCustomer Service Representative - Edinburgh Lloyds Banking Group
Customer Service Representative - Edinburgh Lloyds Banking Group
Mon-Friday, 9am-5pm
Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market.
We impact peoples' lives every day, be it helping pay for a loved ones funeral or providing someone with their pension funds for a happy retirement.
Our vision is to be the 'Customer Experience Partner' for our clients.Due to our growth of our partnership with Lloyds Banking group, we will be recruiting multiple Customer Service Representatives each month throughout the year.
We are based in Fountainbridge in Edinburgh City Centre , easily accessible by train or bus and car parking is available nearby.
Hybrid working may be offered after successful completion of training period + an additional 3 months dependent on individualOur standard working hours are Monday-Friday between 9am and 5pm, so no evening or weekend shifts that impact on your family and social lives
We offer 31 days holiday (including bank holidays)
Eligibility for an annual discretionary bonus scheme
A contributory company pension scheme
Excellent employee wellbeing and assistance support programmes
A range of employee discounts saving you money on anything from your weekly food shop to holidays, electrical goods and financial services
Personal and career development opportunities to progress your aspirations within the company as well as with our global parent company, TCS (Tata Consultancy Services).
Our Customer Service Representatives could cover both voice to customer and back office administrative activities.The focus will be on your ability to have conversations with customers in a confident, friendly and professional manner, informing members on policy details, resolving queries, collaborating with independent financial advisors and most importantly, providing our customers with an exceptional level of service at a time when they need it most.
Many of our Customer Service Representatives have previous experience from working in a call centre environment, retail, hospitality and travel, amongst other customer-focussed environments, part or full time.
Teamwork - We believe that a great team needs great people who are passionate about helping people and providing great service as one team.
Good PC skills and knowledge of Microsoft Office (e.g. word, excel) together with attention to detail are essential for these roles.Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market.
and today we service 7 clients and their 18 Million customers ( nearly 1 in 4 of the UK population ).We impact peoples' lives every day, be it helping pay for a loved ones funeral or providing someone with their pension funds for a happy retirement.
Our vision is to be the 'Customer Experience Partner' for our clients and our strategy is to differentiate ourselves in the market by being a truly technology led business with the support of our parent TCS.
We help our clients move away from aging technology systems onto our modern digital platform. Our close to 10,000 strong workforce are everyday thinking about how they can improve our service.If you need any help or adjustments for any stage within the recruitment process due to health, disability or any other reason, please let us know.
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