- As General Manager you will be fully accountable for exceeding guest expectations, delivering the financial goals and objectives alongside team management and development for the team.
- Innovative with excellent leadership skills and a well-rounded knowledge of managing all operations alongside the teams managment.
- Inspiring, motivating, developing your team to continually surpass our guest expectations, whist identifying and delivering new revenue streams and opportunities.
- Provide leadership and guidance to the team, fostering a positive and collaborative work environment.
- Ensure smooth day-to-day operations of all areas of Woolfox membership and property rentals.
- Monitor guest feedback and reviews and take proactive measures to enhance guest satisfaction and experience.
- Develop and implement strategies to maximize occupancy rates and revenue.
- Working with the managment team on budgeting and financial performance of the business to achieve targets.
- Work with the marketing team to promote Woolfox and maintain a strong on brand Image.
- Maintain compliance with health and safety regulations and quality standards.
- Handle guest inquiries, complaints, and requests in a professional and timely manner.
- Conduct regular staff training and performance evaluations to enhance team skills and performance.
- Experience in hospitality or property management
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize work effectively
- Knowledge of wellness and fitness industry
- Attention to detail and problem-solving skills
- Knowledge of Health and Safety Regulations and quality Standards.
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General Manager - Stamford, United Kingdom - Woolfox
2 weeks ago
Description
Company Description
Woolfox is a 185-acre estate located in Stamford, offering residences and a members club in the heart of Rural Rutland. Set amidst a picturesque golf course, lakes, and woodland, Woolfox provides a range of activities for owners and members to enjoy. The ethos of Woolfox is centered around wellness and includes Padel Tennis, Golf, Personal Training, Studio Classes, Yoga, Pilates, and Sound Healing. With its proximity to the Georgian Market town of Stamford and Rutland Water, there is much to explore in England's smallest county.
Role Description
This is a full-time on-site role for a General Manager at Woolfox in Stamford. The General Manager will be responsible for overseeing the day-to-day operations of the estate and members club.
Qualifications
