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    Customer Service Representative - Grimsby, United Kingdom - Agile Medical Ltd

    Agile Medical Ltd
    Agile Medical Ltd Grimsby, United Kingdom

    2 weeks ago

    Default job background
    Full time Customer Service / Support
    Description

    Agile Medical is looking for an enthusiastic Customer Service Representative to join our team on a full-time basis.

    As a key member of the company, your role will involve supporting the sales team with administrative tasks as well as customer service related tasks.

    Salary is between £25,000 - £27,000 per annum based on experience plus excellent benefits.

    Your main duties will include:

    • Dealing with customer enquiries in relation to orders
    • Reception duties
    • Creating sales quotations for customers
    • Processing orders via email and occasionally over the phone
    • Procurement of some factored items
    • Liaising with other departments in order to provide an efficient customer support service
    • Providing any support needed for the sales team

    Skills required:

    • IT literate
    • ERP and/or CRM systems
    • Excellent Time Management Skills
    • Well organised with the ability to work to deadlines
    • Work well under pressure
    • Customer Service skills


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