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Kingston upon Hull

    Quality Assurance Manager - Hull, United Kingdom - White & Clayton Recruitment

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    Description

    ROLE RESPONSIBILITIES


    • Factory departments walk around each morning to check for any Production GMP/ FB/

    Hygiene /Quality issues.


    • Daily meeting with QAs and deal with any issues.


    • Check daily start up records and report any issues to engineering department


    • Validate & sign off QA documentation related to CCPs daily


    • Complete monthly QMS internal audits/ ensure departmental audits are completed as

    per schedule


    • Preparing/ supporting in leading customer visits and audits, including EHO, customer

    and BRCGS audits.


    • Lead and investigate quarantine \ concession materials


    • Working with the cross functional teams to ensure full compliance with all Companyand customer requirements including BRC.


    • Support early management of NPD (new Product Development), Equipment and

    Packaging projects.


    • Provide technical input into product trials and launches as required.


    • Play important role in HACCP team, ensuring regular reviews, maintenance of systems

    and implementations into the Business


    • Ensure the correct level of Technical QA cover is in place to facilitate unannounced

    visits or audits.


    • Maintain product sampling systems and review of product micro, organoleptic and

    analytical work


    • Handle any issues that arise on a daily basis with the factory, hygiene issues, quality

    issues etc.,


    • Lead investigations into customer complaints and queries, investigate customer

    complaints and complete all relevant paperwork


    • Check, sign and issue specifications into departments as and when required


    • Update and maintain start up checks and hygiene sign off sheets for all departments

    and keep up to date with changes


    • Update paperwork as required for all departments


    • Attend all NPD product trials in factory preparing all necessary paperwork needed for

    each product.


    • Attend daily Technical and production meetings


    • Liaise with QAs to conduct monthly traceability exercises including mass balance

    according to schedule


    • Attend weekly taste panels – Resolve issues raised from taste panels while liaising with

    production teams.


    • Technical input into site projects and developments


    • Monitor standards of factory hygiene and manufacturing standards.


    • Support in leading third party and customer audits i.e.: BRC. Preparing and

    coordinating corrective action. Close out where applicable (including Root Cause

    Analysis)


    • Lead pest control compliance for relevant area of the business. Responsibility of pest

    control for site ensuring actions raised from visit reports are closed out within time

    scale while working with cross-functional teams i.e. engineering and manufacturing

    teams.


    • Lead and investigate audit \ visit, sensory, micro and chemical non- conformances.


    • Organising product samples for micro, organoleptic on a daily basis.


    • Lead and organise product samples for annual shelf-life validation and nutritional

    validation tests according to schedule along with pre-listings for Lidl.


    • Monitor incoming raw material issues and raise NCs where relevant with suppliers to

    resolve the issues. If required concessions being raised and communicate with relevant

    department's i.e. supply chain and operations teams.


    • Manage QA teams accordingly to ensure a high standard of operation and adherence to

    standards is continuously achieved;


    • Maintain and manage the calibration and Pest Control systems;


    • Manage and analyse results achieved from Microbiological and report on trends;


    • Conduct return to work interviews and demonstrate adherence to the Company

    Discipline and Grievance Policies;
    • Analyse training requirements in conjunction with Factory Managers;


    • Carry out any other duties within your remit as directed;


    • Attendance at meetings and reviews where necessary;


    • Adopt 'best practice' in accordance with Company processes and procedures and

    adhere to Company policy guidelines


    • Maintain good housekeeping, comply with and promote Company Food Hygiene and

    Environmental policies and ensure the Company operates in compliance with relevant

    legislation;


    • Adopt 'best practice' in accordance with Company processes and procedures and

    adhere to Company policy guidelines.

    QUALIFICATIONS & EXPERIENCE

    MANDATORY


    • Substantial experience in similar role


    • Recognised qualification in Quality/Technical or Auditing


    • Thorough knowledge of British Retail Consortium (BRC) working practices


    • Level 3 Food Hygiene


    • Level 3 HACCP


    • Confident IT user

    DESIRED


    • Level 2 Allergen Awareness


    • Previous management experience


    • Health & Safety awareness


    • Worked in similar fast paced manufacturing environment

    SKILLS & KNOWLEDGE

    MANDATORY


    • Excellent written and verbal communication skills


    • Confidentiality and discretion


    • Precise attention to detail


    • Professional and decisive


    • Self-motivated and confident


    • Flexible and adaptable approach


    • Able to work with initiative


    • Organised, logical approach to work

    DESIRED


    • Ability to identify training needs


    • Ability to influence and negotiate


    • Experience of training delivery/coaching


    • Good listening skills


    • Personable with excellent influencing skills


    • Is driver of change


    • Challenges positivelyBEHAVIOURS Competency Framework


    • Changing and improving – Level 4


    • Making Effective Decisions


    • Customer and Business Focus


    • Competence and Knowledge


    • Leading and Motivating


    • Managing and Developing


    • Communicating and influencing



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