Jobs
>
London

    AV Hardware Engineer - London, United Kingdom - Kinly's Global Services

    Kinly's Global Services
    Kinly's Global Services London, United Kingdom

    1 week ago

    Default job background
    Description

    Please note; role will require regular UK travel.

    ROLE SUMMARY

    The AV Maintenance Engineers' prime function is to provide AV technical support across all meeting rooms/Event spaces/Auditoriums across our client's campus.

    The position involves a high degree of exposure, working sometimes with executive management and regional contacts to provide the services below.

    DUTIES AND RESPONSBILITIES

    All services should be delivered punctually at scheduled times and in accordance with agreed SLA's. The National Hardware Engineer is expected to deliver a high level of customer service and provide proactive and reactive support efficiently.

    The AV Maintenance Engineer's responsibilities include, but are not limited to:

    • Provide AV and technical support across all meeting rooms/Events spaces/Auditoriums in the UK & regional offices.
    • Each UK office will have, at minimum, a site visit to test and reset cabling once every 6 months.
    • If a site requires an immediate visit this can be coordinated by the onsite team leader within days
    • Travel will adhere to the client's policy where trains are used wherever possible. Agreed travel and accommodation rates will be agreed in advance and over spend will require approval ahead of booking
    • Perform L1/L2 incident management
    • Raise incidents in Service Now and update incidents to the AV Manager.
    • Demonstrate Self Service AV and VC Capabilities to end users wherever possible
    • Carry out proactive health checks in accordance with SOP
    • Service continuity support including preparation for and restoration of service from Power Downs, Black Building Exercises and other planned or unplanned Business Continuity Management activities
    • Assist with software/firmware upgrades
    • Assist with support for video/audio conferencing problems. Investigate faults and recommend further actions to rectify
    • Ensure all multi-media / presentation rooms are maintained in good working order
    • Assist with support for multi-media broadcasting/hybrid events
    • Quick response to emergency/ad-hoc requests
    • Assist, where possible, with IT related enquiries during supports. Escalate issues if required

    Events Support

    • Running AV events, including pre-event testing of audio, video feeds / wireless microphone battery levels etc.
    • Live Audio / Vision mixing
    • Camera set-up / operation
    • Zoom / Teams call set-up and operation for hybrid events
    • To assist management of high-profile events and become a trusted advisor.
    • To escalate any operational issues to the appropriate level of support and make suggestions for improvements.
    • To report any hardware failures in a timely manner.
    • To produce event reports which highlights the use of space.

    General AV Meeting Room Support

    • Ensure all event spaces are maintained in good working order.
    • AV equipment set-up and support.
    • Presentation/multi-media meeting room support, including duration support.
    • Assist with support for multi-media broadcasting.
    • Quick response to emergency/ad-hoc requests.

    Faults and Room Checks

    • Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure.
    • Ensure that all faults are reported in the correct way and in a timely manner.
    • Proactive maintenance/reporting to ensure all events equipment is always of the highest standard and functioning correctly.
    • Assist with first line fault repairs.
    • Carry out all power down/up when required, usually involving out-of-hours overtime commitments.

    General Duties

    • Advise clients on best practice
    • Provide regular feedback on communication issues and service improvements
    • Assist with training of new starters and freelancers
    • Build and maintain client relationships
    • Be flexible and assist the team in all areas of the department
    • Manual handling tasks will be required when necessary for moving equipment

    Skill set requirements

    • A working knowledge of networks
    • Two years industry experience in fields relating to AV and VC activity
    • Experience of client facing responsibilities in a corporate environment
    • InfoComm Essentials of AV technology
    • CTS
    • High level of customer service
    • Good at admin such as updating service tickets and doing expense reports

    If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please email outlining your requirements.

    About Kinly

    Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.

    Why Kinly?

    We are experienced: When you join our family you'll be part of a multi-award-winning team made up of the industry's most innovative professionals.

    We are proven: The world's leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.

    We are independent: We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.

    We are global: You'll be working with alongside the world's leading brands and supporting them on high-profile, international projects.

    Equal Opportunities:

    At Kinly, we are unified by a commitment to providing a working environment that is as inclusive, responsible and welcoming as possible for all our teams and prospective employees. We provide equal employment where all applicants are encouraged to apply, regardless of sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics. We want you to bring your true self to work and provide you with a workplace where you can thrive. We welcome your application and look forward to seeing you at Kinly soon.

    #J-18808-Ljbffr
  • OCC Computer Personnel

    Hardware Engineer

    2 weeks ago

    OCC Computer Personnel London, United Kingdom

    **Hardware Engineer / Electronics Design Engineer** · Exciting embedded IoT work, experience in electronic debugging with oscilloscope, logic analyser and electronic CAD systems.The environment the client work with is C, Assembly, Orcad, Altium, Mechanical CAD, Solidworks, Labvie ...

  • OCC Computer Personnel

    Hardware Engineer

    1 week ago

    OCC Computer Personnel London, United Kingdom

    **Hardware Engineer** · Degree educated with strong ASM or C software development.Experience in electronic debugging with oscilloscope and logic analyser and electronic CAD systems.The environment the client work with is Orcad, Altium, Mechanical CAD, Solidworks, Labview, LabWind ...

  • Walter Everett

    Hardware Design Engineer

    1 week ago

    Walter Everett London, United Kingdom

    **Hardware Design Engineer** · **Walter Everett Is a recruitment agency and we are currently helping our client to recruit anElectronic Design Engineer.** · **The client designs and manufactures energy-efficient, cutting-edge lighting and control product systems for industry and ...

  • TEC PARTNERS LIMITED

    Lead Hardware Engineer

    1 week ago

    TEC PARTNERS LIMITED Camden, United Kingdom

    Job Title: Lead Hardware/Embedded Firmware Engineer · Experience Level: Senior · Location: London, UK · Employment Type: Permanent · Remote Working: On-site, Hybrid (up to 2 remote days p/w) · TEC Partners are working with a noval, London-based startup dedicated to mitigating the ...

  • Be-IT Resourcing

    Graduate Hardware Engineer

    1 week ago

    Be-IT Resourcing Central, United Kingdom

    Are you a graduate with a background in electrical engineering or hardware?Would you love to join a global leader in their field with a proven track record for developing and producing unique start of the art products? · You have the opportunity to work in a role where you will b ...

  • Robertson Sumner Ltd

    Hardware Engineering Lead

    2 days ago

    Robertson Sumner Ltd London, United Kingdom

    Chief Engineer to lead their Power Electronics team, developing high level power electronics solutions for the Aerospace & Defence Industry. · **Responsibilities**: · - Report to Head of Engineering to lead projects developing power electronics products. · - Responsible for techn ...

  • Client Server

    Hardware Engineer FPGA C++ RTL

    1 day ago

    Client Server London, United Kingdom Full time

    Hardware Engineer (FPGA C++ RTL) London / WFH to £175k++ · Opportunity for a highly talented Hardware Engineer to progress your career in an impactful role at a global HFT firm with significant bonus earning potential. · As a Hardware Engineer you will join a cross-functional tra ...

  • Walter Everett

    Electronic Design Engineer, Hardware Design

    4 days ago

    Walter Everett London, United Kingdom

    **Walter Everett Is a recruitment agency and we are currently helping our client to recruit anElectronic Design Engineer, with excellent hardware design, PCD, DC/DC and schematic design skills. They will consider all levels of experience from g raduate level to senior.** · **The ...

  • Surface Technology International

    Hardware Engineer

    3 weeks ago

    Surface Technology International Hook, United Kingdom

    **BE PART OF SOMETHING EXCITING** We are part of Emerging Technology and Internet of Things and we would love for you to be part of this for future generations to come · Design and Development (D&D) is the product development centre allowing us to undertake true product developme ...

  • Jefferson Frank

    Hardware Engineer

    3 days ago

    Jefferson Frank Greenford, United Kingdom

    **Hardware Design Engineer** · **SC Clearance Required** · Hardware Engineer will be responsible for research, design and development of digital and analogue electronics within the hardware engineering team that forms part of the Cyber UK business unit. · **Qualifications / skill ...

  • Matchtech

    Hardware Engineer

    2 weeks ago

    Matchtech Rochester, United Kingdom Full time

    Our client, a leading company in the Defence & Security sector, is currently seeking a Hardware Engineer (Digital) to join their team on a 12-month contract basis. This is an exciting opportunity to contribute to the development of cutting-edge hardware solutions. · As a FPGA Eng ...

  • LHH Recruitment Solutions

    Hardware Engineer

    3 weeks ago

    LHH Recruitment Solutions Basildon, United Kingdom

    **Hardware Engineer Role - Aerospace and Defence** · - 6 month contract, Inside IR35 · - Day rate negotiable · - Hybrid working · - SC security clearance required · The product development responsibilities include requirement capture, prototyping/risk reduction experiments, schem ...

  • Innovate Recruitment Ltd

    Hardware Engineer

    1 week ago

    Innovate Recruitment Ltd London, United Kingdom

    Hardware Engineer · Working for a Global company, you'll be working in a team as a Hardware engineer. You'll be involved in the design, development and maintenance of hardware across the product line. Working for a company who promote career development, you'll constantly be gro ...

  • Innovate Recruitment Ltd

    Hardware Engineer

    1 week ago

    Innovate Recruitment Ltd London, United Kingdom

    Hardware Engineer · Working for a Global company, you'll be working in a team as a Hardware engineer. You'll be involved in the design, development and maintenance of hardware across the product line. · Working for a company who promote career development, you'll constantly be gr ...

  • EpsilonR

    Hardware Engineer

    1 week ago

    EpsilonR London, United Kingdom

    The successful candidate will join our client's UK L-Band Centre of Excellence, developing · high-quality electronics hardware for their L-Band Terminal portfolio. Reporting to the · Engineering Manager, they'll design and develop digital and analogue hardware modules, · ensur ...

  • IC Resources

    Hardware Engineer

    3 weeks ago

    IC Resources London, United Kingdom

    We are currently working with an exciting sat-comms client based in West London seeking a Hardware Engineer to join their established engineering team. Reporting to the Engineering Manager, you will collaborate closely with other Engineers and various teams to design and deliver ...

  • Innovate Recruitment Ltd

    Hardware Engineer

    2 weeks ago

    Innovate Recruitment Ltd London, United Kingdom Full time

    Hardware EngineerWorking for a Global company, you'll be working in a team as a Hardware engineer. You'll be involved in the design, development and maintenance of hardware across the product line.Working for a company who promote career development, you'll constantly be growing ...

  • KDC Resource

    Hardware Engineer

    21 hours ago

    KDC Resource United Kingdom

    Perform GNC subsystem development testing with EM (Engineering Model) hardware using dedicated testbeds (PIL and HIL) · Contribute to the GNC subsystem/spacecraft integration planning and execution. · Support GNC hardware environmental testing (e.g. vibration, thermal, vacuum an ...

  • Innovate Recruitment Ltd

    Hardware Engineer

    3 days ago

    Innovate Recruitment Ltd London, United Kingdom

    Hardware EngineerWorking for a Global company, you'll be working in a team as a Hardware engineer. You'll be involved in the design, development and maintenance of hardware across the product line.Working for a company who promote career development, you'll constantly be growing ...

  • Intellian Technologies, Inc.

    Hardware Engineer

    2 weeks ago

    Intellian Technologies, Inc. United Kingdom

    Intellian is a leading global provider of stabilized satellite antenna systems. Built upon our patented RF, stabilization and tracking technologies, our products support a wide range of industries, including Commercial Maritime, Offshore Energy, Defense & Intelligence and Luxury ...