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    Projects Planning Specialist - Brighton, East Sussex, United Kingdom - Knewin

    Knewin background
    Description

    Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and services that support intelligently connected workflows.

    With Brandwatch, brands and agencies can adapt and thrive in today's fast moving digital world by making smarter decisions and executing data-driven social strategies at every customer touchpoint.

    Operating and serving clients the world over, Brandwatch has 17 offices across the globe and more than 1,000 employees worldwide.

    The Onboarding team is a global team of product experts whose mission is to enable customers to turn social data into practical insights that inform strategic business decisions.

    We provide customers with a tailored and scalable data and visualisation ecosystem, as well as enablement programs that empower customers with the knowledge and skills to confidently use Brandwatch and utilise social intelligence to harness the power of social across the enterprise.

    This role is primarily one of consulting and coordinating people across multiple internal and external teams to ensure the smooth planning, execution and implementation of small and large-scale setup solutions across the Brandwatch product suite.

    Can autonomously design and deliver project solutions in a way that addresses all of the client's objectives, while allowing for future scalability.

    Is able to drive long-term product adoption by making proactive recommendations about best practices and potential projects, advancing clients in their use of the platform
    Thrives on consulting with clients, getting to truly understand their requirements and helping them achieve their business goals
    Spanish and English fluency
    A passion for helping customers and a dedication to providing a best-in-class service experience.
    Prior experience with software onboarding or customer-facing roles
    An ability to adapt quickly to new software and constantly changing business requirements.
    An ability to use data to analyze results and make data-driven decisions
    Holiday - 25 days holiday and 4 Wellness days per year to encourage a healthy work-life balance
    Possibility to work fully remote
    Health cash plan employer paid at level 3. (Group life assurance - employer paid
    Sports benefit - gym/sport membership contribution - 50% or up to 25 GBP per month employer contribution
    Cycle to work; Employee discounts platform - through Reward Gateway
    Dental insurance - preference premiums at employee's cost + option to add family members
    Employee assistance plan (EAP) & Full Calm subscription
    Maternity/parental leave policy & Sabbatical leave policy
    LI-Hybrid
    #LI-Remote
    At Cision, we're revolutionizing the way brands connect with their audiences.

    We provide PR, marketing, and social media professionals with the tools they need to excel in today's data-driven world, enabling them to see and be seen, understand and be understood by the audiences that matter most.

    Our deep expertise, exclusive data partnerships, and award-winning products, including , , and , empower over 75,000 companies and organizations, including 84% of the Fortune 500, to achieve their goals.

    We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success.

    Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion pledge and named a "Top Diversity Employer" for 2021 by .

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

    Cision is committed to the full inclusion of all qualified individuals.

    In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations.

    Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.

    Please review our Global Candidate Data Privacy Statement to learn about Cision's commitmentto protecting personal data collected during the hiring process.

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