E-commerce Content Administrator - Grangemouth, United Kingdom - John Ashley Recruitment Ltd

John Ashley Recruitment Ltd

Verified Company

Grangemouth, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Essentially you will be dealing with product content i.e. description of products, purpose ensuring a high degree of accuracy and product content on the web.

Summary of role

Generate and update website content (product descriptions, page content, images, sub categories & information pages)
Work with the current business to help convert existing B2B sales to the website to drive efficiencies throughout the business.
Creating and updating B2B online customer accounts & products, handling online related B2B enquiries.
Help define and implement website changes and functional improvements.
Monitor key performance indicators on the website and help develop plans to improve them
Create banners, images, promotions, etc. for display on the website (using products like Photoshop and Illustrator)
Update content managed areas (copy & artwork)
Assist with website configuration, parameters & integrations when required.
Investigate and report any operational / technical issues.
Scope and update documented ongoing website functional projects / improvements.
Assist with the testing and deployment of functional projects / improvements.
Assist & liaise with Ecommerce agencies regarding the day to day management of the website when required.
Liaise with internal resources regarding the daytoday management of the website, working closely with the sales, purchasing & customer services department where required.
Evaluate approaches & strategies to help improve the website sales conversions & customer engagement while maintaining an excellent level of service to the business.

Key Attributes Required

Good communicator with high level of customer care and problem solving.
Very close attention to detail & high calibre of literacy skills.
Familiar with data & content management.
Experience of using Microsoft Office Packages including Excel, Word + Adobe Photoshop & Illustrator.

Desirable Skills

Previous experience of using a Canon DSLR camera or photography skills
Previous experience of creating product content for online
Basic understanding of Google products such as Merchant Centre
Experience of Magento 2 would be advantageous
Understanding basic web technologies (SFTP, browsers, basic HTML coding, CSV data files)

What you will receive in return