- Leading the onboarding of new clients
- Managing the day to day delivery of client services
- Ensuring clients are on track and delighted with agency performance
- Planning and allocating resources
- Managing our delivery team of world class producers, video editors & social managers
- Creating robust systems and processes to ensure smooth day to day operations
- Creating frameworks to ensure our unique strategies are documented for adoption across the agency and easy to repeat + implement
- Working closely with the agency Founder to improve margin
- Regularly report on SWOTs across the business
- 1-2-1 Management of the team
- Have experience running day to day operations (ideally in an agency environment)
- Be highly organised with strong prioritisation skills
- Love documenting, creating systems and processes
- Be comfortable managing individuals 1-2-1
- Be prepared to ask the hard questions
- Default to believing all problems are solvable
- Be resourceful enough to find solutions using their own initiative
- Be an effective communicator
- Default to a-sync communication and optimizing for remote teams
- A strong interest in Podcasts, YouTube and social media would be beneficial
- You like to take the easy option
- You don't enjoy driving projects from initial idea to completion
- You need to be office based (this is largely a remote role)
- You don't want to push yourself and a team to create great work
- You are not ambitious and driven to shape your own future
- This is an opportunity to be an agency Founder's right hand and work to shape the future of a fast growing business
- Immense growth potential to develop this role into what you want - Head of Operations / CCO
- Competitive Salary
- Remote (although UK based does increase potential for co-working / meeting clients)
- An exceptional team of Creative talent who are a joy to work with
- Opportunity to work with World class Clients
- Click 'Apply' on Linkedin
- Then send me an email to ''
- Include 3 bullets on why you'd be a good fit
- Plus a 5 Minute Loom video introducing yourself and talking through a short deck on how you'd operationalise the agency in 90 days.
- Please also include your CV, Working location + Salary expectations
- Include a pineapple emoji in the subject line to show me your attention to detail
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Operations Manager - Greater Bristol Area, United Kingdom - 7x Content
3 days ago
Description
Operations Manager (Social First Podcast Agency)
We're looking for someone to lead the day to day operations of our fast growing 'Social First' Podcast agency.
This is a pivotal role for us.
We work with a select group of Podcasts to produce shows that build large, engaged audiences across audio, YouTube and social media.
We're a team of 12 social experts, video editors and producers.
Clients we've worked with include:
• The High Performance Podcast (leading sports podcast)
• Parenting Hell with Josh Widdicombe & Rob Beckett (leading comedy podcast)
• Diary of a CEO (leading business podcast)
• Fearne Cotton's Happy Place (leading wellness podcast)
We love making exceptional content that helps people to laugh, learn, escape and feel connected.
You will be responsible for:
The ideal candidate should:
This is not for you if:
What you can expect from us:
To apply: