Jobs
>
Canterbury

    Outpatient Assistant Administrator - Canterbury, United Kingdom - East Kent Hospitals University NHS Foundation Trust

    Default job background
    Permanent
    Description

    Job summary

    The Outpatient Assistant Administrator role is responsible for providing an efficient and streamlined administrative service to patients and customers of Acute Child Health. Outpatients Assistant Administrators are the first part of the patients journey and it is essential that we deliver an extremely high level of customer service. This role involves registering the GP referrals as they come in from the GP, Booking the first appointment with the patient speaking to patients with a positive, friendly, helpful attitude, making the first point of contact an excellent patient experience ready for when they attend for their hospital outpatient appointments. Outpatient Assistant Administrators go that extra mile for every patient and strive to deliver this as an active daily part of their role.

    Main duties of the job

    Recording of accurate and timely data is a vital part of this role and will support the delivery of National and Trust targets and also ensure appropriate remuneration of work undertaken in the Outpatient Department. Answering calls in a timely manner whilst remaining professional and supportive to the nature of the call, trying our best to ensure we can answer all patient queries, this could be from cancelling an appointment or rescheduling an appointment. Currently we have a variety of appointments from Face to Face attending in person at the hospital, Telephone which gives flexibility where the patient takes the call and Virtual web consultations which allows visibility to both patient and consultant.

    About us

    We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 you are passionate about people, you're the perfect fit for us as a health professional.

    Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'.

    In return, we promise to give you all the opportunities and development we can, so you can enjoy a great career with us. We also offer a great reward package with fantastic discounts to enjoy whatever you are doing in your time off.

    Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

    Please note that if you require a



  • CVME Truck Rental Canterbury, United Kingdom

    CVME Truck Rental based on Aylesham Industrial Estate require a Administration Assistant to help within our busy transport office. · Task: · - Answer and directing phone calls · - Organize and schedule appointments · - Plan meetings and take detailed minutes · - Develop and maint ...


  • Tuition Extra (Kent) Limited Canterbury, United Kingdom

    We are currently seeking a highly organised and detail-oriented SEN Team Administrative Assistant. The postholder will play a crucial role in supporting the smooth operation of the SEN team. Your duties will include: · - providing secretarial and administrative support to the SEN ...


  • East Kent Hospitals University NHS Foundation Trust Canterbury, United Kingdom

    An exciting opportunity has arisen for an enthusiastic, dynamic, highly motivated, hardworking individual to join a friendly and dedicated team. The job role is varied and requires individuals who can adapt well, manage all duties effectively and be able to work in a fast-paced e ...


  • Kent and Medway NHS and Social Care Partnership Trust Canterbury, United Kingdom

    We are looking for an Administration Assistant to join our team in Canterbury. Our administration offices are busy places and our clinical teams rely on our teams to provide an efficient, effective service to support them in delivering the very best care to our patients. · Ideall ...


  • Kent and Medway NHS and Social Care Partnership Trust Canterbury, United Kingdom

    We are looking for an Administration Assistant to join our team in Canterbury, covering our reception. Our administration offices are busy places and our clinical teams rely on our teams to provide an efficient, effective service to support them in delivering the very best care t ...


  • Shared Direction Conveyancing Limited Canterbury, United Kingdom

    An exciting opportunity has arisen for an Administration Assistant to join our Post Completions team based in our Canterbury office. This is a fixed term contract for a period of 6 months. The role covers , Monday to Friday and is inclusive of a one hour lunch break. · You will p ...


  • Kent & Medway NHS & Social Care Partnership Trust Canterbury, United Kingdom

    Expected to advise patients, carers and visitors as first point of contact in order to direct their enquiries to the relevant department. Responsible for maintaining stock of office supplies, through escalation to senior administrative staff. Responsible for the day-to-day runnin ...


  • East Kent Hospitals University NHS Foundation Trust Canterbury, United Kingdom

    An exciting opportunity has arisen within the Patient Service Centre, based at the Kent & Canterbury Hospital. The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service. · Applicants are req ...


  • East Kent Hospitals University NHS Foundation Trust Canterbury, United Kingdom

    An exciting opportunity has arisen within the Patient Service Centre, based at the Kent & Canterbury Hospital. The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service. · Applicants are req ...


  • East Kent Hospitals University NHS Foundation Trust Canterbury, United Kingdom

    An exciting opportunity has arisen within the Patient Service Centre, based at the Kent & Canterbury Hospital. The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service. · **Previous applica ...


  • East Kent Hospitals University NHS Foundation Trust Canterbury, United Kingdom

    An exciting opportunity has arisen within the Patient Service Centre, based at the Kent & Canterbury Hospital. The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service.The position requires ...


  • King's School Canterbury Canterbury, United Kingdom

    **Fixed Term to 13 September 2024** · The role's key responsibilities and desired skills and competencies can be found within the attached job description. · Working hours will be Monday to Friday, all year round. Please review the job description for further information on the r ...


  • East Kent Hospitals University NHS Foundation Trust Canterbury, United Kingdom

    An exciting opportunity has arisen within the Patient Service Centre, based at the Kent & Canterbury Hospital. The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service. ...


  • East Kent Hospitals University NHS Foundation Trust Canterbury, United Kingdom

    An exciting opportunity has arisen within the Neurology Department, based at the Kent & Canterbury Hospital. The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service.The position requires t ...


  • East Kent Hospitals University NHS Foundation Trust Canterbury, United Kingdom

    An exciting opportunity has arisen within the Neurology Department, based at the Kent & Canterbury Hospital. The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service. · The position require ...


  • Kent and Medway NHS and Social Care Partnership Trust Canterbury, United Kingdom

    **You must have the following**: · Excellent secretarial, organisational, and keyboard skills · Good knowledge of MS Office packages, particularly Excel and PowerPoint · Working to tight deadlines, and changing and challenging situations, whilst maintaining attention to detail · ...


  • East Kent Hospitals University NHS Foundation Trust Canterbury, United Kingdom

    An exciting opportunity has arisen within the Patient Service Centre, based at the Kent & Canterbury Hospital. The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service. · The position requi ...


  • East Kent Hospitals University NHS Foundation Trust Canterbury, United Kingdom

    An exciting opportunity has arisen within the Patient Service Centre, based at the Kent & Canterbury Hospital. The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service. · Previous applicant ...


  • Kent Recruitment Bureau Canterbury, United Kingdom

    Canterbury | Hybrid | £24,285 to £27,131 · Permanent | Full-time | CSF-649-23 · Are you an experienced administrator with an aptitude for understanding rules and regulations and a keen eye for detail? · We have two vacancies for **Administrative Assistants** to join our team to p ...


  • JUDGE SYKES FRIXOU LTD Canterbury, United Kingdom

    Job Title: Receptionist/Administrative Assistant · Location: Canterbury · **Responsibilities**: · - Greet and welcome visitors to the office · - Answer and direct incoming phone calls · - Manage the scheduling of appointments and meetings · - Receive and sort mail and deliveries ...