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Housing Assistant Allocations - Worksop, United Kingdom - Bassetlaw District Council
Description
Full Time, Permanent, 37 hours per week
Grade 2 Salary Range: £23,500 – £24,702 per annum (pay award pending)
We have the opportunity for a capable and enthusiastic person to join our busy Allocations team based within Housing Services and located at our offices on Hundred Acre Lane, Worksop.
Based within the Allocations and Support team, you will be responsible for administrative tasks, ensuring empty properties are repaired and ready for allocation within timescales. This includes processing invoices, maintaining computerised databases, dealing with enquiries from the void contractor and other services involved in the void process, giving advice and responding to customer enquiries
Suitable candidates will possess 4 GCSEs Grade C or above/ L4-9 (or equivalent) including English Language and Mathematics and be computer literate with strong word processing skills. Experience of direct customer contact working in a front line customer focussed environment is essential.
The role requires a person with excellent communication skills, who has the ability to deal with members of the public, prioritise and monitor workloads to meet deadlines, and work in partnership with colleagues or on their own initiative, according to demand.
We will value your contributions, give you access to a free healthcare cash plan and benefits, offer a very generous 26-32 days holiday package (rising incrementally each year) plus public/bank holidays, and give you the option to purchase additional annual leave tax-free. We will double your monthly pension contributions and provide the option to join our shared cost AVC scheme, offer discounted car parking of around £4 per month, and family friendly policies.
All new employees will be able to choose a welcome gift from the following options; 4 months free BPL gym membership, 1 year National Trust membership and many more options. We also offer hybrid working arrangements of partial home/office working.
We value the diversity of our people and actively encourage applications from all sections of the community. We maintain fair and well thought out recruitment processes at every stage to make sure that everyone is treated equally.
To apply please visit where you can upload your current CV and a covering letter or supporting statement. Please ensure you detail your experience, qualification, skills, achievements and/or abilities that are relevant for the role(s) that you are applying for.
Interview date: Thursday 30th May 2024