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    Quality Assurance - Cardiff, United Kingdom - Personnel Selection

    Personnel Selection
    Personnel Selection Cardiff, United Kingdom

    2 weeks ago

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    Description

    We have successfully recruited during 2023 and as the business grows and develops, we now require an additional two Quality Assurance team members to join our wider Legal and Compliance team.

    We are seeking candidates who have some demonstrable experience and career interest in Quality Assurance and Compliance.

    You will have worked in a financial services organisation and be keen to learn and grow as the business develops.

    You may currently be working as a Quality Administrator, Quality Assessor, Quality Officer or Quality Analyst and be seeking the opportunity to join a well established and successful company who can offer career development and job security.

    The main purpose of the role is to carry out Quality Assurance Assessments for the business and provide a high standard of professional, efficient customer service to all contacts with specific responsibilities to:
    Accurately understand and assess policies, procedures, systems and controls.
    Provide feedback to the business on the performance of systems and controls.

    We are a well established financial services organisation and an industry leader in our field of the buy to let mortgage sector.

    Working Monday to Friday 9am - 5pm with a salary up to £35k plus generous discretionary annual bonus.

    We offer a competitive package of benefits including a hybrid working model, 11% non-contributory pension, 25 days annual holiday, health insurance, life assurance, income protection and more.

    Reporting to the Quality Assurance Lead and working within a friendly team, you would be working and interacting with all our departments assessing policies, procedures and working practices to enable to provide recommendations and improvements.

    Provide feedback from assurance activities to Team Leaders, Department Managers and staff outlining potential improvements, training needs, adherence to policy and procedures, trends and recognising where good performance has been achieved


    • Ensure records are updated and maintained in accordance with agreed policy and procedures
    • Carry out ad-hoc tasks as required by management

    To be successful for the Quality Assurance Assessor role, you will have previous experience working within a Quality related role within a financial services organisation.

    Previous auditing or compliance skills would also be preferred.

    In return we can offer a generous starting salary plus discretionary bonus, Mon to Fri - 5 working hours, a generous benefits package and a hybrid working model.

    Please submit your CV asap for immediate consideration #J-18808-Ljbffr
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