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    Account Manager - United Kingdom - ForFarmers UK Limited

    ForFarmers UK Limited
    ForFarmers UK Limited United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description
    Ruminants Account Manager
    Central & East, full time

    The Account Manager reports directly to the Sales Manager and is responsible for selling the total feed business offering and achieving the Budgeted Volume and margin targets set by the business appropriate to his/her job grade.


    Tasks and responsibilities:

    The role of Account Manager is to deliver budgeted sales volumes and margins across the total product offering whilst maintaining debt within company guidelines.

    Working with all the sales related departments and specialists and reporting to the Sales Manager the role is to deliver the company strategic plan.

    Selling Skills and Customer/Prospect Management
    Through the implementation of principles of account management develop individual customer and prospect relationships
    Through the use of the 7 steps of selling establish the business needs of our customer/prospects, then using the proposal document make a business proposal
    Update/maintain the company CRM system to identify sales opportunities, record market/competitor information and manage the sales territory
    Business Development
    Working closely with you line manager identify areas of opportunity to grow the total feed business offering and increase market share in all areas of the ruminant market
    Through product knowledge and by working with the Technical Manager and Product Managers add value to our product offering and up-sell/range sell to all customers/prospects
    Produce an individual business plan to demonstrate market share growth and direction Budget and Performance Achievements
    Achieve budgeted volume and added value targets set my your line manager for Compound and Blend sales in line with the Sales Remuneration
    Sell the total feed business offering in addition to compound and blends, target sales of Straights and forage products
    Manage debtor days and achieve the targets set by your line manager Training
    Use all the techniques for both customer retention and business development, which have been trained within the business
    Keep abreast of development through technical briefs, campaigns and product knowledge
    Through discussions with your Sales / Technical Manager continually improve selling skills, technical knowledge and negotiation skills Administration/Documentation
    Complete accurately and on time all company requirements: new account forms, credit/debit notes, expenses etc

    Complaints:
    record and make recommendations on the settlement of complaints within agreed guidelines and achieve resolution within targeted response time

    Pricing:
    negotiate all pricing within agreed guidelines and submit prices through the Sales Information System (SIS) in a timely manner and ensure all contracts are completed and recorded

    Credit Control:
    ensure all accounts are trading within agreed terms and target direct debit payments to reduce debtor days Operational
    Optimise delivery options, through increased 24 hour delivery, dual dates, and minimise late orders
    Implement variable haulage rates to maximise operational efficiency and manage customer expectations Health and Safety
    ~ To ensure that you work to a safety first culture and to provide a safe working environment, protecting all visitors to the premises and meet all legal requirements


    Your CV shows:
    University/College level or proven knowledge/experience from work placements
    relevant working experience
    Selling/Customer service experience
    Ability to sell
    Entrepreneurial skills
    Knowledge of the business and having a "go to market" attitude
    Communication skills
    Strategic thinking capabilities
    Proactive / results driven
    IT literate
    #J-18808-Ljbffr
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