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    Quality and Performance Specialist - Birmingham, United Kingdom - Severn Trent Water

    Severn Trent Water
    Severn Trent Water Birmingham, United Kingdom

    3 weeks ago

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    Description
    Hello, we're Severn Trent and we think water is wonderful.

    We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

    We are excited to announce a new opportunity to join our Reactive Network Water Quality team as a Network Response Technical Expert.

    You'll be responsible for delivering water quality improvement across the network. We'll also offer technical support to the wider business on network water quality risks. You will own, develop and deliver training of processes.
    You'll be involved in regulatory tap sample failure investigations & resolving ongoing water quality problems customer are experiencing. The aim is to Identify/ remove water quality risks with a mindset of future investment needs on our network. Help coordinate and supervise physical activities onsite.

    Continuously improving Severn Trent's Network Response Teams approach to water quality, including assessment of any technological innovations and undertaking benchmarking exercises to ascertain best practice within the UK Water Industry.

    Undertake Drinking Water Safety Plan (DWSP) risk assessments for distribution & customer, ensure correct DWI categories are assigned,
    Investigate ongoing customer water quality issues and provide solution to resolve cases.

    Actively monitor water quality trends and identify and implement actions and solutions to help improve both water quality complaints and RARI score.

    Being responsible for auditing of the Network Response Team's equipment, processes, vehicles, and workplace, build reports and feedback to NRT leadership to improve performance.

    During incidents, organise deployment of required logistics and equipment to sites across the whole STW estate. There will be a requirement for this role to be part of a standby rota

    Apart from being a great fit for the team you'll ideally have a degree in any fields relating to science or experience in root cause analysis, Water Quality Regulations & hydraulic modelling.

    You'll have a strong understanding of data analytics and an awareness of laboratory analysis.

    As this role requires travel, you must hold a full UK Driving License and a valid Class B Driving License.

    We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential.

    And we'll also help you play your part in looking after the environment and the community in which we live.

    28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
    ~ Annual bonus scheme (of up to £2,250 per annum based on company performance)
    ~ Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
    ~ Dedicated training and development with our 'Academy'
    ~ Electric vehicle scheme and retail offers
    ~ Family friendly policies
    ~ To find out more about working with us, searchon social media. Seniority level Entry level

    Employment type Full-time

    Job function Quality Assurance
    Industries Utilities
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