-
Insight Analyst
3 weeks ago
Harnham Oxford, United Kingdom**INSIGHT ANALYST · UP TO £65,000 + BONUS · OXFORDSHIRE (TWICE A MONTH)** · **Overview** · We are currently working with a retailer on an Insight Analyst position. You will provide insights and KPI's to allow the business to make informed decisions on strategy and progress agains ...
-
Digital Insight Analyst
3 weeks ago
Rocking Zebra Gloucestershire, United KingdomDigital Insight Analyst (remote) · Gloucestershire · Salary · - £35,000 - £40,000 · We are looking to recruit a Digital Insight Analyst to join a highly successful and cutting edge business within data and insight. · **Typical responsibilities ** · - Digital Analysis · - The anal ...
-
Customer Insight Analyst
3 weeks ago
Harnham Oxfordshire, United Kingdom**CUSTOMER INSIGHT ANALYST** · **£60,000 + BONUS** · **OXFORDSHIRE** · This role is ideal for an insight expert with ambitions to take on a role for a renowned retail company · **THE COMPANY** · The company is a leading retailer, also renowned for its hospitality side, and is inc ...
-
Digital Insight Analyst
3 weeks ago
Rocking Zebra Gloucestershire, United KingdomDigital Insight Analyst (remote) · Salary · - £35,000 - £40,000 · We are looking to recruit a Digital Insight Analyst to join a highly successful and cutting edge business within data and insight. · Typical responsibilities · - Digital Analysis · - The analyst will design, conduc ...
-
Consultant Insight Analyst
3 weeks ago
Rocking Zebra Gloucestershire, United KingdomConsultant Insight Analyst · Remote · Salary · - £55,000 - £70,000 · Working alongside the client services team to support existing and prospective clients, across all insight projects. You will be the analytical translator between technical delivery and client teams to bring cla ...
-
Senior Insight Analysts
1 week ago
Nationwide Swindon, United Kingdom Part timeA fantastic opportunity has become available as a Senior Analyst in our thrivingMortgage Product Insight Team. · Working in the heart of the product team, you will take responsibility for analysis and the translation of this into actionable insight. You will work with a wide ran ...
-
Senior Insight Analyst
1 week ago
Nationwide Swindon, United KingdomA fantastic opportunity has become available as a Senior Analyst in our thrivingMortgage Product Insight Team. · Working in the heart of the product team, you will take responsibility for analysis and the translation of this into actionable insight. You will work with a wide ran ...
-
Planning and Insight Analyst
4 weeks ago
Nationwide Swindon, United Kingdom Part timeThis is an exciting opportunity to work within the Customer, Brand and Engagement community. Working in the Customer Strategy, Insights & Propositions team, you'll be supporting the co-ordination and the development of customer experience research strategies to support our custom ...
-
Senior Insight Analyst
4 hours ago
Nationwide Building Society Swindon, United Kingdom PermanentWhat you'll be doing · You will use SAS to gather complex information and interpret data from multiple sources.You will use your judgement to support well considered recommendations and present these to senior management.You will use your expertise to seek out and discover patte ...
-
Senior Insight Analyst
1 week ago
Nationwide Building Society Swindon, United Kingdom PermanentWhat you'll be doing · You will use SAS to gather complex information and interpret data from multiple sources.You will use your judgement to support well considered recommendations and present these to senior management.You will use your expertise to seek out and discover patte ...
-
Customer Experience Insight Analyst
3 weeks ago
Nationwide Building Society Swindon, United KingdomJob Description Customer Experience Insight Analyst · This is an exciting opportunity to work within the Customer, Brand and Engagement community. Working in the Customer Strategy, Insights & Propositions team, you'll be supporting the co-ordination and the development of custo ...
-
Insights Analyst
4 weeks ago
Reed Oxford, Oxfordshire, United KingdomLocation: Oxford City Centre (Hybrid working, 3 days in the office, 2 from home)Salary: £47-55,000 per annum plus benefitsPermanent Position · Are you passionate about reward, compensation and strategic decision-making? Our highly successful and growing client is seeking a compe ...
-
Insight Analyst
3 days ago
Likewize Somerset, United Kingdom Full timeDescription · : Data Analyst · Bristol (Onsite) · Salary: £35,000 per annum · Likewize Support provide knowledge solutions and technical support for a range of world class brands, from banks & cell phone networks to retailers. Our Digital Delivery (DD) function creates and ...
-
Insight Analyst
2 weeks ago
Paritas Recruitment Oxfordshire, United KingdomDo you enjoy working with multiple senior stakeholders both internal and external, this this opportunity would appeal to you. · Working in the technology division, you will be liaising with a range of clients, across Europe and possibly further afield to ensure users of the mult ...
-
Insight Analyst
2 weeks ago
Paritas Recruitment Oxfordshire, United KingdomDo you enjoy working with multiple senior stakeholders both internal and external, this this opportunity would appeal to you.Working in the technology division, you will be liaising with a range of clients, across Europe and possibly further afield to ensure users of the multiple ...
-
Nationwide Building Society Swindon, United Kingdom PermanentWhat you'll be doing · You will be working as part of the team responsible for maintaining and developing our customer experience feedback measurement programme (Experience Tracker). You will monitor the performance of existing surveys, from sample accuracy to customer drop out ...
-
Senior Insights Analyst
3 weeks ago
Nielseniq Oxford, Oxfordshire, United KingdomOurAnalysts are vital to NielsenIQ's success. They work every day with our client base, which includes most of the major brands you see in the supermarket. We also work with most of the supermarkets and other retailers where you'll find these products. If you saw it the last time ...
-
Senior Insight Analyst
5 days ago
Nationwide Building Society Swindon Village, Gloucestershire, United KingdomThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. · A fantastic opportunity has become available as a Senior Analyst in our thriving Mortgage Product Insight Team. · Working in the heart of the product team, you will take responsi ...
-
Insights Senior Analyst
3 weeks ago
Nielseniq Oxford, Oxfordshire, United KingdomThey work every day with our client base, which includes most of the major brands you see in the supermarket. We also work with most of the supermarkets and other retailers where you'll find these products. If you saw it the last time you did your weekly shop, they're probably a ...
-
Sales Insights Analyst
5 days ago
Vodafone Newbury, United KingdomLocation: Newbury / London / Stoke / Manchester (*Hybrid) · Salary: Excellent basic salary plus bonus and Vodafone benefits · Working Hours: Full time hours per week – Mon to Fri · *Hybrid · At Vodafone UK we believe that through collaboration and connection we can achieve grea ...
Insight Analyst - Swindon, United Kingdom - Nationwide Building Society
Description
Job Description Customer Experience Insight AnalystThis is an exciting opportunity to work within the Customer, Brand and Engagement community.
Working in the Customer Strategy, Insights & Propositions team, you'll be supporting the co-ordination and the development of customer experience research strategies to support our customer strategy.
In Customer, Brand and Engagement we are embarking on a programme of investment to support the delivery of our new strategy.
At Nationwide we offer hybrid working wherever possible.More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working.
We value our time in the office to solve problems, to learn, and to feel connected.For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at one of our offices.
You can also find out more about our approach to hybrid working here.You will be working as part of the team responsible for maintaining and developing our customer experience feedback measurement programme (Experience Tracker).
You will monitor the performance of existing surveys, from sample accuracy to customer drop out and response rates.You will need to be proactive and creative in your approach, helping to generate ideas to develop and improve on our existing programme to ensure we are capturing customer feedback and insight across all customer touchpoints, to support our ambition to be Number One for customer experience.
A proactive attitude with a real enthusiasm for customer centricity and improving the customer experience.Proficient in Excel, PowerPoint and analytics technologies.
Ability to deliver training on use of the Experience Tracker reporting hub.
Excellent planning and organisational skills.
Experience within a market research or consumer insight role, with knowledge of customer experience best practice, trends and technologies.
It's also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
~ Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.~ So, it's a good idea to call out your most relevant experience on your application to give yourself the best chance.
A personal pension – if you put in 7% of your salary, we'll top up by a further 16%
~ Life assurance worth 8x your salary
~ A great selection of additional benefits through our salary sacrifice scheme
~ Access to an annual performance related bonus
~ Access to training to help you develop and progress your career
~25 days holiday, pro rata
Nationwide is the world's largest building society.
As a building society, we're owned by our members – that's our customers who have their current account, mortgage or savings with us.
