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Poole

    Outpatients Administration Leader - Poole, United Kingdom - Dorset Clinical Commissioning Group

    Default job background
    Full time
    Description

    Detailed job description

    and main responsibilities
  • The post holder will work with the relevant Clinical Directors, Clinical Leads, General Managers, Operational Managers, Heads of Service and Matrons, to ensure the provision of high quality patient care and the efficient use of resources.
  • To be managerially responsible for a defined portfolio of services within the Directorate.
  • To support the daily operational delivery of the Directorates.
  • To deputise for the General Manager.
  • Person specification

    Qualifications

    Essential criteria

  • First degree or has appropriate level of senior management experience
  • Management qualification
  • Evidence of continuing professional development
  • Desirable criteria

  • Healthcare qualification
  • Experience

    Essential criteria

  • Acute NHS hospital operational experience
  • Successful change management experience
  • Budgetary experience and delivery of Cost improvement schemes
  • Skills

    Essential criteria

  • MS Office, skills
  • Desirable criteria

  • Waiting list and activity analysis
  • Knowledge

    Essential criteria

  • Knowledge of Business Planning and implemantation
  • Awareness and understanding of the wider NHS agenda
  • Desirable criteria

  • Commissioning framework
  • Role specific requirements

    Essential criteria

  • Excellent communication and influencing skills
  • Able to lead and be part of a team
  • Desirable criteria

  • Able to deal effectively with complaints both in person and in writing
  • Personal attributes

    Essential criteria

  • Brings a learning mind set
  • Drives for better outcomes
  • Desirable criteria

  • Puts other' needs and perspectives at the heart of decision making


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