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    Program Manager - United Kingdom - Mainframe

    Mainframe
    Mainframe United Kingdom

    1 day ago

    Default job background
    Description
    UK | Bristol or Reading | Remote or Hybrid - Full time

    Do you want to work in a supportive environment where people believe in innovating through experimentation and research? Do you love to travel and want to have an impact on the future of the travel sector by working closely with industry leaders? With travel being back for good and the multi-day sector catching up with increasing demand, as an established tech company that has one decade of experience in the field, our team is and will be growing.

    We welcome applications from high-potential candidates with varied experiences and skills and we are always excited when applicants bring in expertise from the travel sector.

    Kaptio is an international Travel Tech company, founded and headquartered in Reykjavik, with operations in Iceland, UK, and Canada.

    We have successfully enabled ambitious travel brands to grow with our product, the Kaptio Travel Platform, built on Salesforce.
    Our vision is to become the market leader for multi-day travel technology.

    Our team is composed of around 50 software product specialists and travel industry experts who are passionate about travel with innovation at heart.

    Our spirited, iterative, and trustworthy nature guides us through our mission to enable ambitious multi-day travel brands to achieve sustainable growth.

    We make sure to offer working spaces in our locations that have comfortable and spacious facilities with meeting rooms and quiet areas for our teams to work together.

    We make sure that everyone can be included, regardless of their location and hybrid collaboration is at the heart of Kaptio as an international company.

    Program Manager leads the successful execution of customer implementation programs as well as other customer projects; interfacing with both internal teams, contractors, partners, and customers.

    The role can be a fully remote role in the UK or a hybrid / on-site role at one of our offices in Bristol or Reading.

    The ideal candidate would be willing to travel to the offices every once in a while to meet with collegues and customer.

    In this role, you will manage the project through the complete program lifecycle, from aspiration to delivery and customer sign-off.

    This includes ensuring that the program and underlying delivery projects are delivered on time, meets business & technical requirements and is within the agreed budget.

    Ensuring the successful delivery of all aspects of an implementation program and other customer projects; tracking deliverables and progress against scope, schedule, risk, quality and budget.

    Planning, defining, documenting, communicating and following through on milestones and delivery through successful management of delivery work streams.

    Driving alignment by facilitating regular program team meetings, ensuring the team is well informed on the overall project status and they have all the tools required to successfully deliver.

    Ensuring that teams work according to an agreed implementation process.

    Providing support to delivery leads in adhering to the company's quality standards and procedures as well as providing support through consultation, coaching and mentoring.

    Prior experience in the Travel and Tourism industry is considered an asset
    Proven track record in enterprise-level software project delivery, preferably on SaaS projects and/or the travel technology industry
    Leveraging agile project delivery and development
    Experience in SaaS product delivery, combining product development, delivery, and adoption of new software release and capabilities.
    and a mindful focus on the finer details, all while ensuring a healthy work-life balance.
    Experience with Salesforce is considered an asset
    Hybrid-friendly work environment and company culture that supports working remotely when necessary, work-family balance is very important to us
    #
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