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Front Office Coordinator - Belfast, United Kingdom - Ashton Recruitment
Description
Ashton Recruitment requires a Front Officer Coordinator for our client based in BelfastJob Title:
Front Officer CoordinatorLocation:
BelfastDuration: TemporaryRate of pay: £12.80 per hourHours: 18.5 hours per weekTo be responsible to the Operations Manager (Belfast Castle/Malone House) for the provision of a reception front of house and clerical support facility, dealing with function enquiries to promote and sell the available facilities and to liaise with customers in all aspects of room bookings, including the processing of such.
To assist the relevant manager with on site complaints and issues that ariseDuties include (but are not limited to):To promote and sell the facilities of Belfast Castle and Malone House for conferences, wedding receptions and other commercial and social events and to make appointments and conduct show-rounds as required.
To be the first point of contact for users entering the facilities, and provide relevant information and answer queries as requested including those relating to the history of the building, including ensuring that all contractors sign in and out of the visitors register.
To deputise as required, within their own sphere of responsibility, for the Operations Manager (Belfast Castle/Malone House) and in their absence liaise with identified personnel as required.
To reset appropriate security alarm systems and page appropriate management to deal with security or other problems arising, as per operational proceduresTo liaise with the franchised catering company, as required, to ensure they are notified of bookings and other requirements, including providing administrative support such as typing of menus, table plans and invoices and taking restaurant bookings.
Essential Criteria:
Applicants must, as at the closing date for receipt of application forms, be able to demonstrate on the application form, by providing personal and specific examples, at least one year's relevant experience in each of the following two areas:a) using standard Microsoft Office programmes; andb) working in a customer facing environment, which must include cash handling duties.
Ashton Recruitment are acting as an Employment Business
