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Shop Manager
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Shop Manager
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Student Retail Job
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Store Supervisor
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CWF - Children Worldwide Fashion Bicester, United KingdomFor 50 years, we have been delighting children's fashion by developing luxury and premium brand children's collections. From design to marketing, we translate the iconic style of each fashion house into exclusive pieces adapted to the specific needs of each age, from baby to juni ...
Shop Manager - Bicester, Oxfordshire, United Kingdom - VERSACE
4 days ago
Description
Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events.
The Store Manager / General Manager will join our team reporting to the Area Manager supporting the development of an energetic team that is focused on maintaining exceptional levels of customer service.
Partner with the Area Manager to maximize sales and margin goalsResponsible for the sales and KPIs performance of the store
Develop business strategies, set achievable goals and targets and implement incentives to help boost sales
Team Management
Set personalized objectives for the year for every team member and follow-ups along the year to develop behavior, performance and capabilities
Attract, develop and lead a high-performance team through effective training, coaching and/or motivational activities
Motivate team to drive results through effective training, accountability and celebrating successes
Ensure the in-store follow-up after trainings delivered on the brand, products, operations and soft skills
Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them
Client Management
Ensure superior customer service standards, through constant follow up with the team, to deliver the Versace experience
Be a brand ambassador and build relationships with Versace clients. Develop and expand customer base by capitalizing on high-profile clientele and sales
Maintain an active social relationship with clients and community by understanding the needs and changes of the market
CRM
Monitor the team on managing their customer database, ensure they take actions to maintain a long-term relationship with customer and maximize sales opportunity.
Implement and manage the boutique's community outreach program to maintain active social relationships with clientsSupport the organization of in-store & promotional events, liaising with merchandising & PR team
Store Management and Operations
Assures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels
Remain in compliance with operational and company policies and procedures
Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up
Demonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses
3-5 years of experience in retail management – luxury experience preferred
~ Bachelor's degree in Fashion or Business preferred
~ Full understanding of specialty retail, including business development, visual merchandising and store operations
~ Computer skills to include operation of retail point of sale system, Word, Excel and email
~ Strong relationships skills and ability to maintain long-term with clients and understands the needs and changes of the market
~ Strong team management skills, with the potential to develop people personally and professionally
~ A positive and constructive approach, sales focused with the ability to take ownership
a true fashion expert with a passion for sales
