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Housing Advisor - Rickmansworth, United Kingdom - THREE RIVERS DISTRICT COUNCIL
Description
HousingAdvisor
Rickmansworth,Hertfordshire
Job Ref:HA/05
AboutUs
ThreeRivers District in South West Hertfordshire straddles the northwest corner of the M25 on the edge of Greater London. The districtis a mixture of beautiful countryside, villages and small towns.The area has a diverse range of businesses and is a centre for thefilm industry with Warner Brothers at Leavesden forming part of astudio cluster, along with Elstree and Pinewood a short driveaway.
We are nowlooking for a Housing Advisor to join our team on a full-time basisfor a 22 month fixed termcontract.
TheBenefits
-Salary of £30,765 - £32,352 per annum
28 days'holiday
A generous employer contributionpension scheme
Lifeassurance
Flexible working
-Career development
Free on-siteparking
Cycle-to-workscheme
Discounted leisure centremembership
Employee volunteering schemes andaccess to discounted activities and days out
-Shopping and leisure discounts
Health andwellbeing perks
Thisis a terrific opportunity for a customer-focused individual withexperience of working with the public and an understanding of theneeds of those seeking housing assistance to join our friendlyteam.
In this vitalrole, you'll make a difference in countless people's lives byproviding vital housing advice and support, ensuring individualsand families have access to temporary accommodation and essentialservices.
So, ifyou're ready to enhance your skillset and help us to make sureeveryone has a safe and secure place to call home, then applytoday.
TheRole
Asa Housing Advisor, you will provide a professional, high-qualityservice to members of the public seeking to engage with our HousingService.
Acting asthe first point of contact for the Housing Options Team, you'llprovide initial housing advice and assessment regarding theprocurement and allocation of temporaryaccommodation.
Liaisingwith temporary housing customers, you'll respond to enquiries,engage with housing providers and monitor temporary households toensure charges and bills arepaid.
Additionally,you will:
Assistwith processing online Housing Registerapplications
Support customers throughout theChoice Based Lettings (CBL) process
Ensure theCouncil's Home Connections system is kept up todate
Make referrals to relevant charities andother statutory and supportagencies
AboutYou
Tobe considered as a Housing Advisor, you willneed:
Experienceworking with members of the public
The abilityto deal with customers in potentially stressful and emotivecircumstances
A realistic understanding of theneeds of customers needing housing assistance
Afull, valid driving licence and access to your ownvehicle
Abasic/enhanced DBS check will be carried out for thispost.
The closingdate for this role is 3rd June2024.
Webrecruit andThree Rivers District Council are equal opportunities employers,value diversity and are strongly committed to providing equalemployment opportunities for all employees and all applicants foremployment. Equal opportunities are the only acceptable way toconduct business and we believe that the more inclusive ourenvironments are, the better our work willbe.
So, if you'relooking for a new role as a Housing Advisor, please apply via thebutton shown. This vacancy is being advertised by Webrecruit. Theservices advertised by Webrecruit are those of an EmploymentAgency.
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