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    Improvement project manager - London, United Kingdom - Chelsea and Westminster Hospital NHS Foundation Trust

    Chelsea and Westminster Hospital NHS Foundation Trust
    Chelsea and Westminster Hospital NHS Foundation Trust London, United Kingdom

    2 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    We are looking for a Project Manager to work in our Medicine Improvement Team. In this role, you will lead the design, planning and delivery of quality improvement projects to deliver brilliant care for our patients. You will work with a wide range of colleagues to generate and implement ideas and nurture a culture of quality improvement.

    We are a small yet enthusiastic and dedicated team delivering a range of improvement and projects across the Trust. The role will suit someone who enjoys working as a team and who is excited by the idea of delivering patient focused quality. We are an energetic team with patient care at the core of everything we do and we are looking for an improvement manager to join us to support embedding an improvement approach across the division of medicine.

    Main duties of the job

    The Improvement Project Manager will work closely with colleagues across the Division to design, plan and deliver improvement projects in order to deliver brilliant care in an efficient and cost-effective manner. These projects may form part of a strategic change programme, a legislative change, or an improvement project.

    As part of the Divisional improvement team, the post holder will be expected to champion quality improvement through engaging with and motivating colleagues to generate and implement ideas to nurture a culture of quality improvement.

    The post holder will also be required to support colleagues using standardised quality improvement methodology, tools and techniques. The post holder will be responsible for supporting the use of a robust, common project management approach to assist with planning and delivery of the intended outputs and outcomes. They will also ensure that benefits of the programmes/projects are realised and to lead changes into business-as-usual activity.

    About us

    Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.

    Job description

    Job responsibilities

    Key roles and responsibilities

    Design and plan quality improvement programmes and projects, ensuring clear aims and measures for improvement identified

    Identify and document benefits that will be realised during and after change implementation

    Conduct analysis throughout project delivery and after project completion to ensure learning is taken forward, and benefits realisation is achieved

    Ensure that robust project control is in place and maintained including project documentation, scheduling tasks and setting milestones, liaising with colleagues ensuring that timescales are met, and project objectives and benefits are delivered

    Network and collaborate with internal teams, including business intelligence, to provide the analysis necessary to identify opportunities for improvement

    Write progress reports and formal presentations for submission to a variety of groups, Boards, governing bodies, and other key stakeholders as required

    Be responsible for the financial management of assigned resources, ensuring costs are monitored and managed and efficiencies realised where appropriate

    Research national and system-wide initiatives to identify best practice and shared learning

    Develop effective working relationships with key external stakeholders where appropriate

    Nurture a culture of quality improvement through encouraging and empowering individuals and teams to focus on improving patient care

    Be aware of the wider health economy and government policies affecting the Trust and patient care.

    Incorporate these policies into the improvement agenda

    Support the operational and clinical teams in improvement

    Be conversant with NHS developments and able to access support that national-level organisations such as the NHS Elect and NHS Improvement can offer to help us move forward

    Constructively challenge behaviours that hinder change or do not support the strategy and values of the organisation

    Work with other organisations to identify best practice and opportunities for areas of improvement

    Identifying solutions to overcome barriers to change and evidencing improved outcomes from improvements implemented

    Measuring benefits realised and releasing true efficiencies

    Championing others to make the changes and embed them and having an innovative approach to identify opportunities and ways to get others to support change

    Embedding improvements as business as usual

    Engage with clinicians, management, and other stakeholders to deliver a single and consistent approach throughout the project life cycle

    Engage and motivate stakeholders to obtain buy in of the importance of a project management approach and delivery of the project

    Effectively present and communicate project plans or associated project documentation to programme groups as required. This may involve handling sensitive and, at times, contentious data regarding services and staff at all levels. Sometimes communicating difficult messages such as delays in the management of a project plan

    Arrange and lead project related meetings at various stages throughout the projects

    Work with other organisations to identify best practice and opportunities for areas of improvement

    Demonstrate high level of computer-literacy including creation and use of spreadsheets, databases, charts, reports and data analysis in formats that will enable informed decision-making, working with a high degree of accuracy

    Person Specification

    Essential

    Essential

  • Knowledge of the current policy, strategy, and performance environment concerning non-elective demand for acute services and approaches to managing this
  • Ability to develop and maintain communication with people on complex matters, issues and ideas and/or in complex situations
  • Demonstrate effective project leadership
  • Self-motivating and self-disciplined with planning and organising a work programme with conflicting demands and priorities
  • Commitment to involving patients, families and carers and staff in shaping plans and delivering service improvements
  • Educated to degree level or equivalent

    • Desirable

  • PRINCE 2 or similar project management/quality improvement accreditation
  • Post graduate qualification or evidence of post graduate education
  • Experience of managing complex, large scale projects within NHS/Social Care/Public sector bodies involving multiple stakeholders and working across organisational boundaries
  • Ability to effectively manage a diverse project team working in a co-operative approach to achieve shared goals
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