- Manage and maintain a pipeline of Enterprise SaaS, Maintenance and Content Renewals
- Proactively contact Customers according to established calendared touch-points in order to gather and validate the required business data to secure the renewal for annual Software and Subscription Maintenance & Support Agreements.
- Coordinate with Customer Success Manager or Field/Inside Account Executives on key accounts as necessary.
- Coordinate with other colleagues on the Renewal Team, as well as within Collections, Customer Care, Order Management, and others, as required.
- Complete Valid Order Packages of required documentation and deliver to Sphera Order Validation, Order Entry and Order Delivery Teams.
- Research existing Customer contracts using SFDC and other online Sphera portals or electronic document depositories.
- Utilize SCN and Salesforce to complete the necessary steps to update Support Terms (start/end dates, contract values, billing and shipping info, etc.)
- Provide ad hoc Status and Pipeline Updates Reports as requested to management.
- Promote benefits of retaining active SaaS, Maintenance & Support Agreements with Customers during your communications.
- Comfortable working with computers and Microsoft Office Suite including Outlook.
- experience a plus
- Familiarity with Billing / Invoicing / Purchase Order processes.
- Need to be highly detail and process focused.
- Familiar with general Contract Documents – provisions and terminology.
- Familiarity with Software Maintenance & Support Agreements preferred.
- Background in Accounting or Contract Administration a plus
- Knowledge of Financials, a definite advantage.
-
Renewals Specialist
2 weeks ago
SonarSource London, United KingdomSonar solves the trillion-dollar challenge of bad code. Sonar equips organizations to achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. Clean Code produces software that is maintainable, reliable, an ...
-
Renewal Sales Specialist
3 weeks ago
Aquent London, United Kingdom**The Role**: · Our client, a multinational cloud-based software company is seeking a Renewal Sales Specialist to join their team for a period of 12 months. You will play an integral part in focusing on customer health and renewal performance, as well as execution across names ac ...
-
Renewals Specialist
1 week ago
AVEVA London, United Kingdom Full timeAVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. · We're the first software busi ...
-
Renewals Specialist
3 weeks ago
RELX London, United Kingdom Full timeHow would you like to play a pivotal role in optimising our renewals process, directly impacting customer satisfaction and our company's growth? · Are you interested in leveraging technology and data analysis to drive improvements, while working closely with diverse teams and le ...
-
Renewals Specialist
4 days ago
AVEVA Denmark London, United KingdomRenewals Specialist (German Speaking) page is loaded Renewals Specialist (German Speaking) · Apply locations London, United Kingdom time type Full time posted on Posted 7 Days Ago job requisition id R004573 AVEVA is a global leader in industrial software. Our cutting-edge solutio ...
-
Renewals Specialist
1 week ago
SonarSource London, United KingdomSonar solves the trillion-dollar challenge of bad code. Sonar equips organizations to achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. Clean Code produces software that is maintainable, reliable, an ...
-
Renewals Specialist
4 days ago
AVEVA Denmark London, United KingdomRenewals Specialist (German Speaking) page is loaded · Renewals Specialist (German Speaking) · Apply locations London, United Kingdom time type Full time posted on Posted 7 Days Ago job requisition id R004573 AVEVA is a global leader in industrial software. Our cutting-edge sol ...
-
Renewal Specialist
3 weeks ago
Sphera London, United KingdomSummary: · Renew existing Customer Software Maintenance & Support Agreements through proactive communication and delivery of priced Quotations in accordance with established Sphera business workflows. · Job Duties: · Manage and maintain a pipeline of Enterprise SaaS, Maintenance ...
-
Renewals Specialist
2 weeks ago
Sonar London, United KingdomClean Code produces software that is maintainable, reliable, and secure, allowing development teams to spend less time fixing issues and more time innovating. With Sonar, and by employing the company's Clean as You Code methodology, organizations minimize risk, reduce technical d ...
-
Renewable Energy Specialist
1 week ago
Ripple Energy London, United Kingdom**Are you ready to make people smile about green energy?** · Join one of the UK's most talked about renewable energy start-ups as a Renewable Energy Specialist. · This is a rare opportunity for a highly enthusiastic individual to grow Ripple's member support function. Join a rapi ...
-
Ip Renewals Specialist
1 week ago
SaccoMann London, United KingdomJob Details: · **Posted**: · - August · **Location**: · - London**Salary**: · - Negotiable · **Division**: · - Patent and Trade Mark · **Practice Area**: · - Patent & Trade Mark · **Type**: · - Permanent · **Experience**: · - Patent / Trademark Support · **Ref**: · _ · Sacco Ma ...
-
Renewable Energy Business Development Specialist
3 weeks ago
Elawan Energy United KingdomGet To Know Elawan:Elawan Energy is a global operator in the renewable energy industry. We specialize in providing integrated solutions across the entire lifecycle of clean energy, from the promotion, development, and construction of wind farms, photovoltaic plants, and hydroelec ...
-
Concentrix England, United KingdomResponsibilities: · Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up-sell opportunities · Provide accurate weekly/ monthly/ quarterly sales forecast · Mastery of product knowledg ...
-
Concentrix London, United KingdomResponsibilities: · Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up-sell opportunities · Provide accurate weekly/ monthly/ quarterly sales forecast · Mastery of product knowledge an ...
-
Concentrix London, United KingdomResponsibilities: · Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up-sell opportunitiesnProvide accurate weekly/ monthly/ quarterly sales forecastnMastery of product knowledge and te ...
-
Renewable Energy Business Development Specialist
3 weeks ago
Elawan Energy united kingdom, United KingdomGet To Know Elawan: · Elawan Energy is a global operator in the renewable energy industry. We specialize in providing integrated solutions across the entire lifecycle of clean energy, from the promotion, development, and construction of wind farms, photovoltaic plants, and hydroe ...
-
Renewable Energy Business Development Specialist
2 weeks ago
Elawan Energy London, United KingdomGet To Know Elawan: · Elawan Energy is a global operator in the renewable energy industry. We specialize in providing integrated solutions across the entire lifecycle of clean energy, from the promotion, development, and construction of wind farms, photovoltaic plants, and hydroe ...
-
Jardine Motors Group Royal Tunbridge Wells, United Kingdom**Overview of role**: · - Customer loyalty is extremely important to us, and our Finance Renewals Specialists are responsible for maintaing excellent and long lasting relationships with our valued customers. If you are a conscientious and organised indivual with an exceptional tr ...
-
Renewable Energy Business Development Specialist
3 weeks ago
Elawan Energy United KingdomGet To Know Elawan: · Elawan Energy is a global operator in the renewable energy industry. We specialize in providing integrated solutions across the entire lifecycle of clean energy, from the promotion, development, and construction of wind farms, photovoltaic plants, and hydro ...
-
Renewals Specialist
1 week ago
JCB Group Rainham, United Kingdom**Renewals Specialist Vacancy** · **Based at our Renewals Contact Centre in Rainham in Kent.** · We are currently looking for a Renewals Specialist to join our busy team based at our Contact Centre in Rainham, Kent. · **The Role** · Due to the success of our Customer Retention te ...
Renewal Specialist - united kingdom, United Kingdom - Sphera
Description
Summary:
Renew existing Customer Software Maintenance & Support Agreements through proactive communication and delivery of priced Quotations in accordance with established Sphera business workflows.
Job Duties:
Required Education: Some college preferred. Degree not required.
Required Experience:
Physical Requirements: Operate telephone and computer from an office environment.
Travel: None. Work to be conducted from within Sphera offices or Remote Home Office.
Renewal Specialist professionals in London
-
John Foster-Hill
Digital Transformation
-
Alicja Serafin
Talent acquisition specialists
-
Paul Hollingworth
Investment and Credit Expert
-
Cristian Baraghiu
Project Manager
-
Erin Wallis-McQuoid
Human Resources - General Affairs Specialist
-
David Jones
Global IT Consultant – Programme Management & Technology Leader with over 20 years of experience de ...