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Customer Service Assistant
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Scotmid East Calder, United Kingdom**About this role**: · **Customer Service Assistant** · At Scotmid Co-operative, we are focused on serving our local communities and improving people's everyday lives through our different businesses. We've been doing this for 160 years, and we will continue to work hard to do th ...
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Customer Service Assistant
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Carlton Clubs (Carlton Bingo) Livingston, United KingdomOne of the largest independent Bingo Operators in Scotland are now looking for **Full Time Team Assistants **for our bingo club in **Livingston.** · **-** · We pride ourselves on a fun and diverse environment for both our staff and customers. Our in-house training and development ...
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Customer Service Assistant
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Carlton Clubs (Carlton Bingo) Livingston, United KingdomOne of the largest independent Bingo Operators in Scotland are now looking for **Full Time Team Assistants **for our bingo club in **Livingston.** · We pride ourselves on a fun and diverse environment for both our staff and customers. Our in-house training and development scheme ...
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Customer Service Assistant
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Carlton Clubs (Carlton Bingo) Livingston, United KingdomOne of the largest independent Bingo Operators in Scotland are now looking for **Full Time Team Assistants **for our bingo club in **Livingston.** · We pride ourselves on a fun and diverse environment for both our staff and customers. Our in-house training and development scheme ...
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Food Services Assistant
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Fairmile Health (Care Home) Cramond, United KingdomWe are seeking experienced food services assistants for a luxury care home in **Cramond.** · **£11.15 per hour and NO late nights** · **Shifts**: 7am - 3.30pm and 11.30am - 8pm and 3 in 4 weekends · **Overtime**: If you work in excess of FTE 40 hours per week, the hourly rate of ...
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Customer Service Assistant
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SRJ (Scotland) Ltd Rosyth, United KingdomSRJ Windows are now recruiting an part time experienced Customer Service Assistant to join our administration team. · This role supports our aftersales service and will involve working closely with and providing administrative support to the installations manager and service tech ...
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Customer Service Assistant
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SRJ (Scotland) Ltd Rosyth, United KingdomSRJ Windows are now recruiting an experienced Customer Service Assistant to join our administration team. This will be an interesting and varied role supporting several key processes within the business whilst liaising with customers, suppliers and SRJ departments. · This role su ...
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Customer Service Assistant
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Food Service Assistant
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Night Service Assistant
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Facilities Customer Service Assistant - West Calder, West Lothian, United Kingdom - West Lothian Council
Description
AdvertX1 post - 20 hours per week - fixed term until 31/12/25
We are keen to employ a diverse workforce that reflects the people of Scotland.
We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds.
Grade 3 (£25,189 - £27,160 pro rata) + 10% shift allowanceCustomer and Community Services are looking to recruit x1 Customer and Facilities Assistant.
This is a public facing role which involves communicating with customers face to face, on the phone or by email.
The post holder will work as a member of a customer focussed team and will be responsible for delivering a range of tasks and services primarily in our Community Centres, Partnership Centres and Village HallsThese tasks include:
handling general enquiries and administration of room lets
setting up rooms and equipment in advance of use
ensure buildings, rooms and spaces are clean and ready for occupation
Supporting the volunteer led Management Committees to run programmes and events from our community centre spaces/buildings
Collecting data and usage information from people using the facilities
Ensuring the safe operation and running of community centre spaces and buildings, including:
carrying out designated building compliance checks/protocols, adhering to advice contained
within Risk Assessments, reporting health and safety concerns and ensuring that fire safety
procedures are carried out in accordance with council guidelines.
Build and maintain relationships with community groups and Management Committee members
Provide basic IT support or advice to customers (eg how to use a QR code, download an app)
Reception duties (including handling payments, using a till, answering phonecalls)
Open and locking buildings and setting/un-setting the alarm.
Requirements
You will be expected to take pride in the appearance of the buildings you work within ensuring they are clean, safe and welcoming to the public.
You will require basic level computer and IT skills as part of the role involves using email, outlook calendar, completing forms, inputting data to spreadsheets and accessing the internet.
We require someone with excellent communication and listening skills, who is friendly, diligent, pays attention to detail and is solutions focused.
You will work with minimum supervision so you should be self-motivated and reliable and have the ability to prioritise tasks and forward plan.
You will be required to demonstrate that you can work within a busy and changing environment, remain calm under pressure and that you can respond to the needs of customers and colleagues in a helpful and proactive way.
You should have a willingness to develop your skills and knowledge to ensure our service evolves to meet the needs of our customers and partners.
Most of all, you should enjoy working with people and with the public.Once fully trained and briefed, you will be required to work alone.
There is an element of manual handling in this role (eg moving furniture and equipment and setting up community centre spaces/rooms for use by the public).
You will be required to travel independently between buildings.This is a part-time position (20 hours per week) and you will be asked to work up to 5 days over 7 and anytime between 8am and 10pm (for which you will be paid a 10% shift allowance).
Please refer to the job description for additional information.#J-18808-Ljbffr
