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    Senior infrastructure systems engineer - Nottingham, United Kingdom - East Midlands Ambulance Service NHS Trust

    East Midlands Ambulance Service NHS Trust
    East Midlands Ambulance Service NHS Trust Nottingham, United Kingdom

    2 weeks ago

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    Description

    An exciting opportunity has arisen to join our organisation in the role of Senior Infrastructure and Systems Engineer within the Digital Services department.


    The aim of this post is to provide an exceptional level of third line technical support, including providing advice and recommendations on the design, implementation and support for the Trusts digital architectures, whilst also providing maintenance for the Trust's Information Technology hardware, working alongside the Information Technology Support Teams to provide an excellent customer focused service.

    You will have experience of communicating with staff at all levels both verbally and in writing, as well as demonstrating a working knowledge of key technical architectures within an emergency services environment.

    The successful candidate will also provide technical support to ensure availability of the services in your area of expertise will be required to act as the lead for change management relating to projects, within their remit, as well as working with all teams across the Digital Services departments and third parties embedding innovation in all technical designs & solutions.

    The infrastructure team are home-based therefore, the successful candidate will be required to ensure that suitable broadband connectivity is in place to allow them to carry out their work effectively, and that they adhere to the EMAS Home Working policy.


    The successful candidate will need to be flexible, be willing to vary their working hours and participate in the out of hours on-call rota, and be prepared to travel to Trust premises in the course of their duties to suit the demands of the IT functions of an emergency service.

    You will have a minimum of 5 years IT experience in a technical role.

    You will have a deep understanding of technical architecture to support the delivery of maintaining currency with emerging and enhancing technologies.


    You will be able to re-organise workloads due to unexpected events and be capable of analysing a range of highly complex IT problems.

    Applicants must be enthusiastic and committed individuals with a proven history in a similar role, where a dynamic approach to delivering IT infrastructure services is key.

    We are looking for applicants who are keen to bring new ideas and innovation to the team, to achieve continuous improvements in Digital Services.

    Degree in an associated IT subject or 5 years experience
    Evidence of continuing professional development in technical infrastructure

    ITIL Foundation
    Post graduate qualification in IT related subject
    Minimum 5 years' equivalent demonstrable experience within a similar IT position including technical troubleshooting
    Experience in using and administering desktop, server, and mobile operating systems e.g., Windows, Linux, macOS, iOS, Android
    Microsoft 365, Intune, Active Directory/Entra ID administration and support experience
    g, Microsoft Azure, AWS
    Experience of network administration e.g, routing & switching, software-defined networking
    Experience of data management, storage, security, backup and archiving administration

    7 years relevant IT experience
    ~ Capable of analysing and resolving highly complex IT problems
    Ability to make judgements independently of senior managerial support to support on call (out of hours) responsibilities
    Knowledge of Data Protection Act and ISO27001
    Must be a UK driving license holder, car driver and owner and able to travel to various locations across the EMAS region

    Home Based

    Home Based
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