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Canterbury

    Assistant Administrator Health Records - Canterbury, United Kingdom - East Kent Hospitals University NHS Foundation Trust

    East Kent Hospitals University NHS Foundation Trust
    East Kent Hospitals University NHS Foundation Trust Canterbury, United Kingdom

    6 days ago

    Default job background
    Permanent
    Description

    Job summary

    Health Records Service have 134 WTE staff over 6 sites and may be likened to the engine room, essential inhelping the EKHUFT move forward providing patient focused services. The Patient healthcare records arerequired for each contact the patient has with a health professional. They act as a means of communicationbetween professionals and provide a diary of events serving as the organisations "memory, you will beresponsible for one aspect of the department function at a time but as we are committed to ensuring allstaff know each role multiskilling within Teams is essential and to work flexibly within the Service coveringwork of colleagues during peak periods of absenceWe

    Main duties of the job

    Health Records Service have 134 WTE staff over 6 sites and may be likened to the engine room, essential inhelping the EKHUFT move forward providing patient focused services. The Patient healthcare records arerequired for each contact the patient has with a health professional. They act as a means of communicationbetween professionals and provide a diary of events serving as the organisations "memory, you will beresponsible for one aspect of the department function at a time but as we are committed to ensuring allstaff know each role multiskilling within Teams is essential and to work flexibly within the Service coveringwork of colleagues during peak periods of absenceWe

    About us

    We are one of the largest hospital trusts in England, with three acute hospitals and community sites serving a local population of around 700,000. We also provide specialist services for Kent and care about our patients and our people. We are focused on providing outstanding, safe patient care, and a positive working culture that benefits staff and patients alike. With our emphasis on staff training and development, a staff support scheme that's second to none, and a healthy package of benefits, it's easy to put down roots in East Kent Hospitals.

    Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

    Job description

    Job responsibilities

    The Health Records department is a hard-working Team who are highly motivated and effective, as a large Trust we have Services at 6 of the sites and we provide key services within the patient pathway for, Outpatient, in patient, pre-assessment Service, Access to Records and the archiving of records. We work hard as a Team to continually ensure that patient care is at the forefront of our service. We are a professional and diverse team with different experiences and challenges and recognise that both professional and pastoral care for our teams is a offer a full package of benefits, including a car lease scheme; on-site childcare; generous annual leave in line with NHS terms and conditions; high street and public transport discounts; a 24/7 staff support service - and the little things that make life easier, like on-site Amazon lockers and fresh fruit and veg stalls.

    Person Specification

    Qualifications and training

    Essential

  • Basic numeracy & literacy

    • Desirable

  • Has gained or is willing to work towards NVQ 2
  • Customer services training

    • Skills and experience

    Essential

  • Ability to communicate clearly, both written and verbally
  • Ability to multi-task
  • Ability to interact with colleagues and other stakeholders courteously
  • Accuracy - pays attention to detail
  • Ability to prioritise and organise own workload to meet set deadlines
  • Experience of or awareness of a range of work practices in an office setting and in dealing with customers
  • Experience of having been part of a team

    • Desirable

  • Ability to track information
  • Use of email including updating of calendar and appointments
  • Previous experience of working within a busy environment
  • Previous NHS experience
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