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    Field Service Engineer - Exeter, United Kingdom - Loma Systems

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    Full time
    Description
    Job Title: Field Service Engineer at National Response Team

    Description: Join our team as a Field Service Engineer within the National Response Team! You will play a crucial role in delivering top-notch field-based technical expertise directly to customers in the UK.

    Responsibilities:

    • Perform repairs, on-site commissioning, service, and calibration of customer's equipment following set procedures
    • Conduct upgrades and refurbishments at customer sites
    • Address customer queries courteously on-site
    • Adapt to various environments and comply with health and safety regulations
    • Complete paperwork accurately and in a timely manner
    • Be willing to work overtime and participate in on-call standby rotations
    • Expand product knowledge and provide technical support via phone and email

    Qualifications:

    • Strong Technical Electrical / Electronics skills - Minimum HNC or similar qualification in electromechanical / electrical engineering
    • Experience in field service and customer service
    • Knowledge of PLC programming and PC hardware is a plus
    • Proficient in PC literacy and problem-solving
    • Hold a full UK driving license
    • Excellent customer service and flexibility for overtime
    • Exhibit Loma's core values: Hands-on, One Team, Positive Mindset, delivering on our Commitments, Taking the initiative


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