- Perform repairs, on-site commissioning, service, and calibration of customer's equipment following set procedures
- Conduct upgrades and refurbishments at customer sites
- Address customer queries courteously on-site
- Adapt to various environments and comply with health and safety regulations
- Complete paperwork accurately and in a timely manner
- Be willing to work overtime and participate in on-call standby rotations
- Expand product knowledge and provide technical support via phone and email
- Strong Technical Electrical / Electronics skills - Minimum HNC or similar qualification in electromechanical / electrical engineering
- Experience in field service and customer service
- Knowledge of PLC programming and PC hardware is a plus
- Proficient in PC literacy and problem-solving
- Hold a full UK driving license
- Excellent customer service and flexibility for overtime
- Exhibit Loma's core values: Hands-on, One Team, Positive Mindset, delivering on our Commitments, Taking the initiative
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Field Service Engineer - Exeter, United Kingdom - Loma Systems
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Description
Job Title: Field Service Engineer at National Response TeamDescription: Join our team as a Field Service Engineer within the National Response Team! You will play a crucial role in delivering top-notch field-based technical expertise directly to customers in the UK.
Responsibilities:
Qualifications: