- Be an Ambassador for Bank of Ireland, representing the bank at external function, bringing common interests together through authentic, meaningful and impactful contributions to our communities, igniting business growth and social development, earning loyal customers and creating enduring brand advocates
- Deliver transformation in line with the overall strategy;
- Develop and lead an open and inclusive culture
- Ensure digital is at the core of our business models, culture and for our customer
- Guarantee that cost and operational optimisation is at the heart of how we operate
- Support growth initiatives to optimise business
- Support an integrated approach to service our customers brilliantly
- Promoting our products and services to support customer financial wellbeing
- Managing and implementing a development plan for the team, coaching for top performing team
- Manage the deployment of staff to ensure smooth operation of the branch
- Personify our Group values and embed them as the philosophy of the team ethos
- Perform all duties in a compliant manner, managing all branch activity in accordance with policies and procedures
- Be responsible for security of branch value
- Evidence of ability to lead the customer agenda delivering brilliant outcomes for customers.
- Evidence of ability to work collaboratively with colleagues, embracing One Group One Team value, to maximise business opportunities.
- Evidence of regular proactive engagement with local community building customer loyalty, development of a wide range of contacts and delivering business growth
- Proven leadership/management experience, evidenced by ability to deliver team/unit objectives across a balanced scorecard.
- Proven experience of leading and/or developing a high performance team.
- Ability to find opportunities and engage with customers, building mutually beneficial relationships, identifying short and long term business opportunities, with proven success in developing increased market share.
- Customer Focused - People Manager
- One Group, one team - People Manager
- Accountable - People Manager
- Amplify Capability - People Manager
- Manage Risk - People Manager
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Branch Manager - Belfast, United Kingdom - Bank of Ireland
Description
What is the opportunity
This is an exciting career development opportunity. As Branch Manager you will be responsible for management of the branch. You will have overall accountability for delivering against targets including customer & community, growth, risk, people and transformation. The role will suit an ambitions and motivated individual who is looking to work in a professional, dynamic and fast paced environment.
In this role you will:
What will make you stand out?
Essential Qualifications
There are no minimum educational requirements for this role.
More about the team
There's never been a more exciting time to work at Bank of Ireland - we are currently going through an extraordinary period of transformation and growth, adapting to what our customers need from us now in an ever changing digital world. This transformation builds on our long standing tradition of being the trusted bank of choice for many customers. As a Group, our purpose is enabling our customers, colleagues and communities to thrive. In Consumer Banking NI we embrace that purpose focusing on ensuring we address the needs of our customers in today's competitive, digitally focused and time challenged environment.
Why Work with us
The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 24 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.
Your wellbeing is important to us; we have an employee assistance program along with other fantastic supports. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career
Key Competencies
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. Reasonable accommodations are offered at every stage of our recruitment process. If you require any assistance, please complete this form and one of our recruitment team members will be in touch via email.
Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.