Jobs
>
London

    Onsite Engineer - london, United Kingdom - E-Frontiers

    E-Frontiers
    E-Frontiers london, United Kingdom

    5 days ago

    Default job background
    Description
    Job Description

    About

    Our client is a global leader in financial technology managed services and IT infrastructure products, providing IT infrastructure to global Capital Markets firms, supporting their operations and ecosystems. They are looking for talented individuals to join their team and contribute to their continued growth and success.

    With a strong commitment to technological innovation, we empower our clients to make informed investment decisions and optimize their trading strategies. As an on-site engineer within the wider team, you will play a critical role in supporting our clients' operations and ensuring the smooth functioning of our technology infrastructure.

    Working for our client will give you first hand access to world class technologists, leading-edge financial technology, exciting new applications, and bespoke software products.

    Position: On-Site Engineer

    Location: London, United Kingdom

    Role Outline

    We are seeking a highly skilled and motivated On-Site Engineer to join our client's team. In this role, you will be responsible for providing technical support and maintenance for our cutting-edge systems at a financial services client located in London.

    You will collaborate closely with both internal teams and the client's technical staff to ensure the efficient operation of our technology solutions and address any technical issues that may arise.

    Responsibilities:

    1. On-Site Technical Support: Serve as the primary technical point of contact for the client, providing on-site support for all Options systems.

    2. System Monitoring and Maintenance: Monitor the health and performance of client systems, ensuring that they are operating optimally. Conduct regular maintenance activities, including both hardware and software updates combined with configuration changes, to keep systems up to date.

    3. Troubleshooting and Issue Resolution: Diagnose and resolve technical issues promptly and effectively. Escalate complex problems to appropriate internal teams and coordinate with them to find timely solutions.

    4. Incident Management: Respond to incidents and service requests raised by the client, adhering to defined service level agreements (SLAs) and following established incident management processes. Document incidents and their resolutions accurately.

    5. Client Relationship Management: Build and maintain strong relationships with key client stakeholders, understanding their requirements and proactively addressing their concerns. Serve as a technical advisor to the client, providing guidance on company best practices.

    6. System Enhancements and Upgrades: Collaborate with the wider Options team to implement system enhancements and upgrades. Participate in testing and validation activities to ensure smooth deployment.

    7. Training and Knowledge Sharing: Conduct training sessions for the client's technical staff to enhance their understanding of the Options platform. Share technical knowledge and best practices with both internal teams and the client to foster continuous improvement.

    Requirements:

    1. Technical Expertise: Strong knowledge of 365, Azure, Endpoint Management, Jamf, Device Deployment. AV troubleshooting.

    2. Experience: Minimum of 2 years of experience in a similar role within the financial services industry, providing on-site technical support and troubleshooting.

    3. Problem-Solving Skills: Ability to analyze complex technical issues, identify root causes, and propose effective solutions. Strong troubleshooting and diagnostic skills with the ability to handle high-pressure situations calmly.

    4. Communication and Interpersonal Skills: Excellent verbal and written communication skills with the ability to convey technical information clearly and concisely. Strong interpersonal skills to build relationships with clients and collaborate effectively with cross-functional teams.

    5. Client Focus: Demonstrated ability to understand and fulfil client requirements while providing exceptional customer service. Proactive in anticipating client needs and exceeding their expectations.

    6. Adaptability and Flexibility: Ability to thrive in a fast-paced and dynamic environment. Willingness to adapt to changing priorities and take on additional responsibilities as required.

    7. Bachelor's Degree: A degree in Computer Science, Engineering, or a related field is preferred but not mandatory.

    ** Training/Onboarding in person in Belfast, Northern Ireland (fully paid by the client) **

  • SOM-3 RECRUITMENT LIMITED

    Onsite Engineer

    3 weeks ago

    SOM-3 RECRUITMENT LIMITED London, United Kingdom

    **Role**:Onsite Engineer · **Salary**: £28k - £33k + significant benefits package, training & progression · **Location**:Victoria, London (3 days per week on site, 2 days per week contingency) · If you are an experienced 2nd Line Engineer with experience in Hardware break-fix, De ...

  • Inclusive Tech Recruitment

    Windows Onsite Engineer

    3 weeks ago

    Inclusive Tech Recruitment London, United Kingdom

    **Windows onsite Engineer - £130 - £140 per day - London (E Month Contract - Inside IR35** · My client a global organisation requires a Windows onsite Engineer to install, change and repair IT infrastructure. · Your responsibilities are to ensure (SLAs) are met, constantly monito ...

  • MiGrowth

    Onsite Service Engineer

    3 days ago

    MiGrowth London, United Kingdom

    **Onsite Service Engineer** · **£30,000 - £35,000 but negotiable DOE** · **Location - London** · **Full time permanent role** · We are recruiting for an **Onsite Service Engineer** on behalf of our client. The role is interesting and varied and would suit a self · - starter who i ...

  • Just IT

    Onsite Support Engineer

    1 week ago

    Just IT London, United Kingdom

    Are you looking for an exciting new role? · About the Company · Our client is one of the UK's best Managed Service Providers. They are looking for an On-Site Engineer to work on their client site based in Battersea, London. This role provides an excellent opportunity to work in a ...

  • RFA

    Onsite IT Support Engineer

    1 day ago

    RFA London, United Kingdom

    The Client Services Engineer provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistanceconcerning the use of comp ...

  • Purple Placements

    Senior Onsite Av Engineer

    2 weeks ago

    Purple Placements London, United Kingdom

    **Senior Onsite AV Engineer** · Location: London · We are recruiting for an experienced Senior Onsite AV Engineer to be a key part of our London team, representing the company and working onsite at a leading Global Asset Management Company, taking full responsibility for 2nd line ...

  • Academia

    Onsite Support Engineer

    3 days ago

    Academia Amsterdam, United Kingdom

    As a result of rapid growth plans a fantastic opportunity has arisen for an Onsite Support Engineerto join our team of dedicated technical experts. This is the ideal role if you are looking to join a successful and growing organisation, that can offer youlong term career developm ...

  • Just IT

    Senior Onsite Support Engineer

    2 weeks ago

    Just IT London, United Kingdom

    Are you looking for an exciting new role? · About the company · Our client is a national corporation they are proud to have brought together nine leading companies as a family, with more on the horizon. Now, with an office presence across the UK, they are extremely honoured to ha ...

  • Concept Human Solutions

    Senior Onsite Av Engineer

    1 week ago

    Concept Human Solutions London, United Kingdom

    UNDERSTANDING, SERVICE, TRUST · 3 Words that Guarantee Results in Recruitment · Senior OnSite AV Engineer · London salary up to £35,000 · One of Europe's Leading providers of integrated AV communication systems. A leading specialist in the design, supply and installation of integ ...

  • Clarke Recruitment Solutions

    Onsite Vip Av Engineer

    3 days ago

    Clarke Recruitment Solutions London, United Kingdom

    This role is responsible for the implementation of support on site for a specific customer and ensures that the requirements of the SLAs are being satisfied in reporting to the Service Manager. Commissioning installations providing quality assurance andresponding to customers' ne ...

  • OryxAlign

    Onsite Engineer

    5 days ago

    OryxAlign london, United Kingdom

    Job DescriptionOryxAlign Profile · OryxAlign has grown very successfully since its inception in 2006 and is now a highly respected Managed Services Provider with a well-established and growing brand and client base. The company has invested significantly in its people and busine ...

  • Wavex Technology Ltd

    Onsite Engineer

    1 week ago

    Wavex Technology Ltd London, United Kingdom

    Job Description · Develop your career · Wavex Technology is one of the most established IT providers, a multi-award winning Managed Service Provider based in central London, offering services to prestigious businesses around Microsoft cloud (Azure), support, IT security and IT t ...

  • Wavex Technology Ltd

    Onsite Engineer

    1 week ago

    Wavex Technology Ltd London, United Kingdom

    Develop your career · Wavex Technology is one of the most established IT providers, a multi-award winning Managed Service Provider based in central London, offering services to prestigious businesses around Microsoft cloud (Azure), support, IT security and IT transformation. · ...

  • Tria

    Onsite Engineer

    1 day ago

    Tria London, United Kingdom

    On-site Engineer x2 · Hardware / Networking / Support · ** Must be SC Cleared** · Rate: +/- £270 /day Inside IR35 · Initial Duration: 3 months · Location: Central London / 5 days per week · We're working with an exciting rapidly growing Managed Service Provider that provides ...

  • OryxAlign

    Onsite Engineer

    5 days ago

    OryxAlign london, United Kingdom

    OryxAlign Profile · OryxAlign has grown very successfully since its inception in 2006 and is now a highly respected Managed Services Provider with a well-established and growing brand and client base. The company has invested significantly in its people and business infrastructu ...

  • Tria

    Onsite Engineer

    21 hours ago

    Tria London, United Kingdom Contract

    On-site Engineer x2 Hardware / Networking / Support ** Must be SC Cleared**Rate: +/- £270 /day Inside IR35 Initial Duration: 3 months Location: Central London / 5 days per week We're working with an exciting rapidly growing Managed Service Provider that provides specialist Cloud, ...

  • OryxAlign

    Onsite Engineer

    12 hours ago

    OryxAlign London, United Kingdom

    Job Description · OryxAlign Profile · OryxAlign has grown very successfully since its inception in 2006 and is now a highly respected Managed Services Provider with a well-established and growing brand and client base. The company has invested significantly in its people and bu ...

  • Wavex Technology Ltd

    Onsite Engineer

    3 days ago

    Wavex Technology Ltd London, United Kingdom Full time

    About Wavex · Wavex Technology is an award winning and independent Managed Service Provider, offering secure and fully managed IT services. We are a Microsoft Gold Cloud Partner, a Direct Microsoft Cloud Services Provider (CSP) and ISO27001 accredited with prestigious clients in ...

  • OryxAlign

    Onsite Engineer

    2 weeks ago

    OryxAlign United Kingdom

    OryxAlign Profile OryxAlign has grown very successfully since its inception in 2006 and is now a highly respected Managed Services Provider with a well-established and growing brand and client base. The company has invested significantly in its people and business infrastructure ...

  • Wavex Technology Ltd

    Onsite Engineer

    1 week ago

    Wavex Technology Ltd London, United Kingdom £34,000

    Develop your career Wavex Technology is one of the most established IT providers, a multi-award winning Managed Service Provider based in central London, offering services to prestigious businesses around Microsoft cloud (Azure), support, IT security and IT transformation. At Wav ...