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    Passenger Assistant - Glasgow, United Kingdom - OCS Group

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    Fixed Term Full time
    Description

    The main purpose of the role is to ensure the safe transfer of Passengers with Restricted Mobility (PRM) through the airport terminal in a timely manner, providing mobility assistance and enabling passengers to enjoy all aspects of the airport experience.

    We are looking for a customer focused and friendly individual to join our team of workers and help create a memorable experience for every visitor to the airport.

    Main Duties:

  • Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM)
  • Communicate effectively with the passengers and staff
  • Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft.
  • In a safely manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment
  • Comply with all Health & Safety regulations.
  • Use company equipment responsibly ensuring all equipment
  • To be successful in the role, you will need:

  • Ability to communicate with people and colleagues at all levels
  • Ability to lift passengers in accordance with manual handling guidelines.
  • What will you get in return?

  • A pension scheme- to save for the future - eligibility rules apply
  • Access to high street discounts
  • Access to low interest loans
  • Recognition scheme 'OCS Stars'- monetary rewards given to top performers
  • Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme
  • Long Service Awards
  • Cycle to work scheme- discounted bicycles
  • Access to our Employee Assistance Programme- 24-7 Wellbeing Support

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