- Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM)
- Communicate effectively with the passengers and staff
- Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft.
- In a safely manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment
- Comply with all Health & Safety regulations.
- Use company equipment responsibly ensuring all equipment
- Ability to communicate with people and colleagues at all levels
- Ability to lift passengers in accordance with manual handling guidelines.
- A pension scheme- to save for the future - eligibility rules apply
- Access to high street discounts
- Access to low interest loans
- Recognition scheme 'OCS Stars'- monetary rewards given to top performers
- Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme
- Long Service Awards
- Cycle to work scheme- discounted bicycles
- Access to our Employee Assistance Programme- 24-7 Wellbeing Support
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Passenger Assistant - Glasgow, United Kingdom - OCS Group
Description
The main purpose of the role is to ensure the safe transfer of Passengers with Restricted Mobility (PRM) through the airport terminal in a timely manner, providing mobility assistance and enabling passengers to enjoy all aspects of the airport experience.
We are looking for a customer focused and friendly individual to join our team of workers and help create a memorable experience for every visitor to the airport.
Main Duties:
To be successful in the role, you will need:
What will you get in return?