Jobs

    General Manager - Manchester, United Kingdom - CleanEvent Services Ltd

    CleanEvent Services Ltd
    CleanEvent Services Ltd Manchester, United Kingdom

    2 weeks ago

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    Description
    A key role working as part of the senior management team reporting into the Operations Director. This role involves management of the venue management teams and employees working across the campus.

    Implementing organisational strategy, managing the quality service delivery of contracted cleaning services to our clients, developing and maintaining excellent relationships with these clients whilst optimising the profitability of the district.

    Travel within the campus and weekend work in line with our focus on the sports, leisure, entertainment and the retail sector is required.

    Client / Relationship Management
    Conducting a monthly joint service review with the client at each venue / contract.
    People Management
    Ensuring all employees are recruited in line with CleanEvents policies and oversee Talent Management on the campus ensuring good succession planning

    Directing, training mentoring and motivating management teams in providing contracted cleaning and waste management services to their clients in line with our business objective, our mission and our values.

    Ensuring that all Conduct & Capability issues are dealt with appropriately in the venues and all the VPM's have appropriate HR training
    Ensure that the performance, development and training needs of all employees are effectively managed and provided for.
    Business Development
    Working with the Business development team to generate business opportunities and developing relationships within the sector.

    Working with the Business development team to scope, schedule and cost services for the purpose of obtaining new business.

    Operational Management

    Accountable for the service delivery of each contract within the campus by working closely with the VPM to ensure we meet the required cleaning standards and contractual obligations.

    Working with the recruitment and human resources team to ensure that appropriately trained, accredited and uniformed staffs are in place to meet planned service delivery goals and staffing requirements.

    Working with the Compliance Manager to review performance of VPMs and addressing any lack of compliance at venue level.

    Quality Assurance – ensuring compliance with the organisation's policies and procedures.
    Managing contracts through the retention period, to ensure contracts are re-signed/ renewed on completion of the current contract.
    Monthly review of financials with VPMs to report on Budget, forecast and actuals.
    Monthly report to Operations Director of each venues financial performance.
    Financial delivery in line with budgets for each venue. providing clear and accurate information on operational delivery, client relationship and financial performance.
    Ensuring all venues are meeting SAP & Human Force compliance requirements.
    Ensuring that the district complies with Equal Employment Opportunity legislation and that employees work within the company's policies & procedures
    Experience of building senior level client relationships within the stadia/event industry.
    Qualifications – HND or Degree in a technical or business management subject would be an advantage.
    Strong people management and motivational skills.
    Intermediate computer and IT skills.
    Current full UK Driving Licence
    Phone (Required)
    What experience do you have in the relevant job field?
    Shift Availability
    Mornings
    Weekdays
    Phone number.
    Phone number.

    We process personal data relating to those who apply for job vacancies with us or who send speculative job applications to us.

    The personal data may include identifiers such as name, date of birth, personal characteristics such as gender, qualifications and previous employment history.

    The personal data provided during an application process will be retained for a period of at least six months or, if required by law, for as long as is required.

    This privacy notice does not form part of an employment offer or contract between us.

    If you would like to find out more about our data retention policy and how we use your personal data, you want to see a copy of the information about you that we hold or have any questions or issues regarding data protection, please email us with the Subject "Data Protection Request".


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