- Manage a portfolio of customer accounts, ensuring timely payment of outstanding debts.
- Offer exceptional customer service, resolving queries and issues in a professional manner.
- Work collaboratively with the Customer Service team to achieve department goals.
- Maintain accurate and up-to-date records of all customer interactions.
- Identify opportunities for improving processes and procedures within the department.
- Adhere to company policies and industry regulations at all times.
- Excellent communication skills, both written and verbal.
- The ability to work well within a team and independently.
- Experience managing customer accounts and resolving queries.
- A commitment to providing exceptional customer service.
- The ability to handle difficult situations with professionalism and empathy.
- Salary £22,000 per annum.
- A supportive work environment based in Manchester.
- Opportunities for professional growth and development.
- Being a part of a team committed to delivering exceptional customer service in the financial services industry.
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Collection Advisor
4 weeks ago
Arden Personnel Redditch, United KingdomCollections Advisor (Pre-litigation) **Redditch ** £22,000-24,000 per annum **Permanent ** Monday - Friday 9.00am - 5.00pm · Are you looking for an exciting opportunity where you can really grow within a role?Do you want to work for a company with fantastic training and excellent ...
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Collection Advisor
3 weeks ago
Echo Managed Services Walsall, United Kingdom**Job Title Collection Advisor - Income Maximisation Team** · **Location Walsall** · **Hours 37 hours per week** · **Salary Up to £22,950 per annum** · Join our dynamic Income Max team as a Collection Advisor, where your communication and negotiation skills are key to problem sol ...
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Collections Advisor
3 weeks ago
BNP Paribas Solihull, United KingdomCustomer Support Colleague · Hybrid working in Solihull - a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues · Full time & Permanent (includes evenings and Saturdays on a rota basis) · Competitive Salary of £22, ...
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Income Collection Advisor
3 weeks ago
Bournville Village Trust Birmingham, United Kingdom**VACANCY: Income Collection Advisor - Full Time, Permanent** · **Salary: £25,136.00** · **Location - 350 Bournville Lane Birmingham B30 1QY** · There is an exciting opportunity to join our Income Services Team as an Income Collection Advisor at Bournville Village Trust. We pride ...
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Customer Collections Advisor
3 weeks ago
Sigma Connected Birmingham, United KingdomHello current and future Customer Service Advisors Is your aim to join a company that don't just say they have a 'good culture' they actually have a great one? · **Your title**: Customer Service Advisor · **Your hours**: Mon - Fri 9am-5.30pm · **Where you work**: Birmingham, offi ...
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Collections Advisor
4 weeks ago
Curve Group Holdings Ltd Shirley, United KingdomCollections Advisor · Hybrid working in Solihull - a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues · Full time & Permanent (includes evenings and Saturdays on a rota basis) · Competitive Salary of £25,200pa + ...
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Collections advisor
2 days ago
Ritz Recruitment Birmingham, United KingdomCollection Advisor · Start Date: Immediate · Pay: £14.50 p/h · Hours: 9:00 - 17:30 Monday to Friday · Location: Birmingham · Our client is a leader in student accommodation based in Birmingham city centre. We are looking for a collections advisor to help support the team in this ...
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Collections Advisor
1 week ago
Curve Group Holdings Ltd Solihull, United KingdomCollections Advisor · Hybrid working in Solihull - a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues · Full time & Permanent (includes evenings and Saturdays on a rota basis) · Competitive Salary of £25,200pa + ...
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Call Centre Collections Advisor
2 weeks ago
Capital Resolve Ltd Evesham, United Kingdom**The Role**: · We are currently recruiting a full time Collections Advisor to join our friendly and vibrant team. · Our Collections Advisors plays a crucial role in managing and facilitating the collection of outstanding debts owed by customers. The primary responsibility of a C ...
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Collections advisor
3 hours ago
Ritz Recruitment Birmingham, United Kingdom TemporaryCollection AdvisorStart Date: ImmediatePay: £14.50 p/hHours: 9:00 - 17:30 Monday to FridayLocation: BirminghamOur client is a leader in student accommodation based in Birmingham city centre. We are looking for a collections advisor to help support the team in this busy period.Dut ...
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Call Centre Collections Advisor
2 weeks ago
Capital Resolve Ltd Evesham, United Kingdom**The Role**: · Due to an increase in workloads, we are currently recruiting a full time Collections Advisor to join our friendly and vibrant team. · The role requires a delicate approach as customers may be facing financial difficulty. If you're used to dealing with customers wh ...
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Collections Advisor
6 days ago
Pertemps Network Group Banbury, United Kingdom**Job Description**: · Are you an experienced · **Collections Advisor** with exceptional communication skills? · **Key tasks -** · - Proactively identifies the reasons for arrears and takes ownership of resolving customer queries promptly, through various channels, to enhance the ...
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mortgage collections advisor
3 weeks ago
The Recruiters Room Birmingham, United Kingdom Full timePLEASE NOTE THAT THIS ROLE HAS A START DATE OF 5TH AUG 2024 WITH NO FLEXIBILITY ****** APPLICANTS MUST BE AVAILABLE FOR THE FIRST 12 WEEKS OF TRAINING***WE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY: * Telephone based B2C Arrears Collections experienceAND * ...
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Sigma Financial Group Birmingham, United Kingdom**Contract**: Full time, Permanent · **Salary**: £22,671 per annum · **Location**: Birmingham · We are currently looking for amazing people to join the Sigma Family as a Customer Advisor. Before we tell you more about this opportunity, let us share why you should join us at Sigma ...
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Customer Service Collections Advisor
5 days ago
CCP Hinckley, United Kingdom permanentCCP are delighted to be partnering with a fantastic client who we have supported for the past seven years, in which time they have grown significantly. They are once again expanding and are looking to recruit 1-2 experienced Customer Service Collections Advisors on a full-time ba ...
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Customer Collections Advisor
1 week ago
Sigma Financial Group Birmingham, United Kingdom**Location**: Remote / Work from Home · **Contract Type**: Permanent · **Hours**: Full Time, 40 per week · **Salary**: starts at £22,167 per annum and rises to £22,671 per annum after probation · **Role overview: ** · Are you looking for your next venture in Customer Service and ...
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Commercial Collections Advisor
1 week ago
Arden Personnel Redditch, United Kingdom**The Commercial Collections Specialist's day-to-day duties are as follows**: · - Working on behalf of our various customers in the construction industry · - Speaking with businesses (not the general public) negotiating payments. · - Working in a 3rd party capacity to collect mon ...
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Collections & Recoveries Advisor
1 week ago
Valda Energy Bicester, United Kingdom**Us and our culture.**: · Valda Energy is a fast-growing energy supplier, challenging the existing marketplace with a leading, tech-led, and customer-focused successful solution. We are passionate about innovation and challenging the status quo to deliver exceptional service and ...
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Credit & Collections Advisor
1 week ago
SEVERN TRENT Coventry, United KingdomDo you want to be part of a FTSE 100 utilities business based in the heart of Coventry City Centre? Well, you're looking in the right place. · Our Finance business is central to our head office, creating a hothouse atmosphere of collaboration and high performance where doing a gr ...
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Payments and Collections Advisor
2 weeks ago
E (Gas & Electricity) Ltd Birmingham, United KingdomE (Gas and Electricity) is an established domestic energy supplier. We supply energy to over 300,000 customers nationwide and are recruiting to ensure they are supported in the best way possible. Our continuous expansion provides for genuine career opportunities. · At E, we pride ...
Collections Advisor - Stretford, United Kingdom - Page Personnel Secretarial & Business Support
Description
We are seeking a dedicated Collections Advisor to join our Customer Service team. The successful candidate will be responsible for managing customer accounts, ensuring timely payment, and providing exceptional customer service.
Client Details
Our client is a leading financial services business with a strong presence in the UK market. With a team of over 1000 employees, they are committed to delivering high-quality products and services to their customers. The company is based in Manchester and prides itself on its supportive work environment and commitment to employee growth and development.
Description
Profile
A successful Collections Advisor should have:
Job Offer
We encourage all interested candidates who believe they can contribute to our team to apply. This is a fantastic opportunity to join a well-established company and develop your career in the financial services industry.
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