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    mortgage collections advisor - Birmingham, United Kingdom - The Recruiters Room

    The Recruiters Room
    The Recruiters Room Birmingham, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description

    PLEASE NOTE THAT THIS ROLE HAS A START DATE OF 5TH AUG 2024 WITH NO FLEXIBILITY
    APPLICANTS MUST BE AVAILABLE FOR THE FIRST 12 WEEKS OF TRAINING***WE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY: * Telephone based B2C Arrears Collections experienceAND * Experience in working in an FCA regulated environment*PLEASE ONLY APPLY IF YOU ARE ABLE TO SAY 'YES' TO THE ABOVE 2 MINIMUM REQUIREMENTS* * Our client is seeking confident, empathetic communicators to join their rapidly expanding business.

    The overall purpose of the role is to communicate with customers to provide positive solutions to their accounts whilst adhering to regulations & legislation.

    * Your working day will be spent on the telephone talking to customers alongside a small amount of Administration.
    What's in it for you?Our client has implemented vast changes in all that they do.

    This has resulted in a hugely positive response in an employee satisfaction surveySome of their benefits include:

    • Fully Remote working (No need to attend the offices. You can live anywhere in the U.K)
    • Annual Bonus
    • All I.T equipment supplied
    • Employee Well-being hub
    • Full remote training
    • Frequent staff incentives which include high street vouchers
    • Employee assistance and welfare programme
    • Private healthcare
    • Subsidized gym memberships
    • Annual awards
    • PROGRESSIONThe hours of work are Monday to Friday 9am -5.30pm with 1 hour for lunchIn line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successful
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