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    Restaurant Manager - Wokingham, United Kingdom - BOMBAY STORY INDIAN KITCHEN & BAR

    BOMBAY STORY INDIAN KITCHEN & BAR
    BOMBAY STORY INDIAN KITCHEN & BAR Wokingham, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Overview



    Bombay Story is a modern version of a genuine
    Indian kitchen. A far cry from the traditional curry house, this concept is
    based on the highest quality Indian street, and home cooked food. Salads,
    grills and breads feature in a short, but well thought out and versatile
    all-day menu.

    Bombay Story is - Fulfilling,
    Colourful, Fun, Edgy, Multicultural, Fast, Casual, Global influence, Young,
    Dynamic and Affordable. We do not take ourselves too seriously and we love
    the idea of people enjoying our dishes without thinking they have sacrificed
    an ingredient or flavour in order to conform to the latest health fad.

    The Bombay
    Story team are passionate individuals with big personalities, but most
    importantly they love service excellence delivered in our own unique, upbeat,
    and vibrant style.

    Restaurant
    Manager makes sure their premises run smoothly and that customers are
    satisfied. Making improvements to the running of the business and developing
    the restaurant. Restaurant Manager have responsibilities of 'front of house',
    supervises the FOH staff of a restaurant, including the cleaners and the
    front of house staff, Servers, Bartenders and Hosts, including hiring staff
    and making sure they are properly trained for the specific dining
    establishment. Ensure safety in the environment for both the staff and the
    customers. They are in charge of monitoring food quality and making sure that
    all restaurant FOH staff are compliant with relevant laws. In addition, they
    must be able to provide excellent customer service so that the customers'
    needs are promptly met and guests have an outstanding customer experience.
    FOH Managers are also responsible for administrative tasks such as payroll,
    scheduling and inventory management.

    Some of the important duties and
    responsibilities typically involve:

    ·
    Organising
    staff shifts and scheduling

    ·
    Providing
    excellent customer service

    ·
    Leading by
    example

    ·
    Working
    with food and drink suppliers

    ·
    Ensuring
    all food safety procedures are strictly followed according to sanitary
    regulations

    ·
    Following
    all company policy and procedures regarding dealing with cash, equipment, and
    property

    ·
    To assist
    the management and keeping the morale of the Team up through social and
    educational events.

    ·
    Recruiting,
    training and supervising staff

    ·
    Creating
    staffing rotas, and managing budgets.

    ·
    Ensuring
    compliance with licensing, hygiene and health and safety legislation, Keeping
    the restaurant according to regulatory guidelines

    ·
    Overseeing
    stock levels and ordering supplies



    The Role



    ·
    To ensure
    that the service is at all times performed in a professional manner and to
    the style as specified by the company policies and Guest Journey Handbook

    ·
    To be
    fully conversant with every dish served in the restaurant and to provide
    explanations as requested.

    ·
    To
    communicate with other staff and departments.

    ·
    To make
    sure that Company Policy, the Vision Statement, and Departmental Objectives
    are followed and utilised at all times.

    ·
    To assist
    with mise en place through distribution of tasks and to ensure the monitoring
    and completion of tasks is done properly and in time allocated.

    ·
    Preparation
    and presentation of training programmes, briefings and SOP'sManage the team
    on a daily basis in particular on the managers days off and holiday

    ·
    Assist in
    implementing the necessary training of the team and on boarding new staff

    ·
    Maintaining
    the highest of standards at all times in line with our SOP's – (Standard
    Operating Procedures)

    ·
    Work
    alongside Head Chef and manage daily stock requirements and placing orders as
    required, and with careful consideration to the volumes required.

    ·
    Manage and
    control all FOH inventories to include all OS&E (operating supplies and
    equipment) ie. cleaning products, packaging etc.

    ·
    Control
    and manage staff administration, to include rota's, holiday forms, expenses
    forms, etc. (Shared responsibility with the Manager)

    ·
    Manage 3rd
    party contractors making sure we keep sound records and traceability of all
    works carried out on site

    ·
    Hold daily
    meetings with your team, to ensure detailed communications are a regular
    occurrence, as well as to support the motivation and drive of the whole team.

    ·
    Continuously
    monitor and support the personal development of the team members

    ·
    Manage the
    maintenance of all equipment on site, and any contracts we may hold with 3rd
    parties

    ·
    Manage and
    maintain the highest of cleanliness standards for the premises and the
    personal hygiene of the team too.

    ·
    Strictly
    adhere to our HACCP procedures and make sure all necessary paperwork is
    filled in and up to date



    Skills & Competences



    ·
    Ability to
    remain calm under pressure

    ·
    Should be
    dependable and reliable

    ·
    Business
    management skills

    ·
    Exceptional
    organisational and leadership skills

    ·
    Knowledge
    of food production and basic understanding of food preparation

    ·
    Ability to
    work well with others with excellent interpersonal and communications skills

    ·
    Knowledge
    of computers and industry technology

    ·
    Ability to
    work flexible hours, including nights and weekends

    ·
    An
    understanding of IT and POS systems (point of sales system)

    ·
    Excellent
    communication skills



    Qualifications and Requirements
    of the position



    ·
    English as
    a first or second language (spoken, written and reading)

    ·
    Well
    groomed and presentable

    ·
    Discretion
    and Loyalty

    ·
    The
    ability to multi task

    ·
    Excellent
    timekeeping

    ·
    Flexible
    working hours (incl. working on bank holidays)

    ·
    Necessary
    working permits


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