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    Technical Operations Lead - Manchester, United Kingdom - Content

    Content
    Content Manchester, United Kingdom

    1 week ago

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    Description

    Wonderful is a non-for-profit organisation that ran the Wonderful fundraising platform, with 100% of all donations going to the charities of the fundraisers choice.

    Working with the chairman on this project, I was the sole, lead developer on the fundraising platform, building from scratch on bare-tin in a managed data centre.

    Over a period of 6 months, I developed the Wonderful fundraising platform using Vanilla PHP, ElasticSearch, MariaDB and Redis, whilst integrating with a number of third-party services for verification, fulfilment and communications, including for email validation, and Twilio for SMS telephone validation.

    Wonderful's policy is that 100% of the donations made by users go to the charity, no deductions are made at all, allowing the £2.3M of donations made to date arrive at the charity unimpeded.

    As the platform gained traction, and corporate sponsors such as those listed on the website, I took a more managerial role in the organisation, reviewing policy and procedure for enquiries, complaints, charity communications and other related tasks.

    Using our upstream payment provider tools, my day-to-day tasks also involved payment vetting of over £10,000 of donations per day, fraud review and dispute resolution, again working closely with fundraisers, charities and the issuing banks.

    Given our continuing and ever-growing donation turnover, and the introduction of the GDPR, a decision was made to also have me as the responsible Data Protection Officer, monitoring compliance of all donations' data transferral, charity data acquisition and associated marketing communications from the platform.

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